The Quality Assurance Engineer IV finds bugs, defects, and regressions. This role will design, implement, execute, and debug test cases and/or automated test scripts. Validate and document completion of testing and development. Verify fixes and help ensure successful releases by planning and executing test activities for exploratory and regression testing. This person will demonstrate and apply product, domain, or technical expertise to maximize the quality of testing for a development team. They will maintain a positive and professional attitude. While also indentifying opportunities for improving processes, training and tools and make appropriate recommendations to management. Essential Tasks • Review requirements, specifications, and technical design documents to provide timely and meaningful feedback • Develop testing plans and testing scenarios in accordance with the functional requirements and detail technical specifications provided by the design team to ensure code generated by the development team conforms to the specified requirements • Estimate, prioritize, plan and coordinate testing activities within a cross-functional development team • Design, develop and execute test cases and/or automation scripts using provided tools • Identify, record, document, and track bugs • Perform regular regression, exploratory and system testing as required • Monitor and maintain bug backlogs for accuracy • Leverage AI-enabled tools and analytics to enhance decision-making, improve efficiency, and drive measurable business outcomes when appropriate. • Apply sound judgment and ethical standards when using AI, ensuring accuracy, data privacy, and responsible human-in-the-loop oversight. • Other duties as assigned Preferred Skills & Experience • 6+ years professional experience • Must have strong diagnostic skills to properly test software and measure the quality of the product • Must have a technical background to be able to create proper testing scenarios from the functional requirements and detail specifications • Experience with Microsoft SQL Server Management Studio and writing SQL queries • Experience with QA testing on ERP type applications/systems • A thorough understanding administrative software for higher education and experience with automated testing tools are a plus • Proficiency with at least one programming or scripting language a plus The pay range for this position is $72,000-$87,000/year; however, base pay offered may vary depending on job-related knowledge, geographic location, skills, and experience. This position is eligible for an annual bonus in addition to a full range of benefits. This information is provided per the relevant state and local pay transparency laws for the location in which this position will be performed. Benefits Medical Insurance, Life Insurance, Dental Insurance, Vision Insurance, PTO, Paid Parental Leave, Paid Holidays, Short Term Disability, Long Term Disability, 401K, Educational Assistance Jenzabar does not discriminate in employment opportunities or practices on the basis of race, color, sex, gender, gender identity, pregnancy, childbirth and related medical conditions, genetics, genetic markers and carrier status, creed, religion, national origin, ancestry, age, disability, medical condition, marital status, sexual orientation, military service, veteran status, or any other status protected by state and federal laws. Please Note: Jenzabar does not sponsor applicants for work visas. Electronic Monitoring Notice: Job applicants are advised that Jenzabar reserves the right to monitor, access, review, and disclose electronic activity conducted on Company‑owned devices, networks, and systems, as well as activity involving Jenzabar applications or accounts accessed on personal devices. Monitoring may include email, messaging, internet usage, files, applications, and other electronic communications or data, and is performed for security, compliance, and operational purposes.