Join Our Team at Family Resource Home Care! Family Resource Home Care is a leading home care agency dedicated to providing high-quality, compassionate care to our clients in their homes. We specialize in personalized in-home care to help our clients maintain their independence and improve their quality of life. Our mission is simple - to improve more lives! We are currently hiring for a Caregiver Manager to join our branch located in Portland East, OR. Position: Caregiver Manager (CGM) The Caregiver Manager will supervise and lead a team of caregivers by training, developing and supporting them so they may thrive in their roles and provide quality care for our clients. Responsibilities • Collaborate with Talent Acquisition: Discuss client needs and market insights. • Engage New Caregivers: Prepare them for their first day prior to orientation. • Clarify Orientation Requirements: Coordinate with Talent Acquisition on new hire essentials. • Conduct Weekly Orientation: Facilitate sessions for incoming caregivers. • Partner with Staffing: Provide insights on client and caregiver requirements. • Facilitate Client Introductions: Accompany caregivers on their initial shift. • Deliver Ongoing Training: Provide individualized sessions, skills labs, and soft skills development. • Ensure Compliance: Work with Compliance to uphold regulations and address caregiver needs. • Serve as Contact Point: Address caregiver inquiries and concerns promptly. • Conduct Performance Evaluations: Offer regular feedback to support caregiver development. • Assist HR: Facilitate progressive discipline as necessary. • Maintain Records: Keep accurate logs of caregiver communications and requests. • Participate in Meetings: Engage in company meetings and training sessions. • Adhere to Policies: Follow all company and regulatory guidelines. • Other Duties: As assigned. Requirements • At least 1 year of experience in healthcare or senior care management. • Proficient in Microsoft Office Suite. • Strong time management and decision-making abilities. • Exceptional leadership and communication skills. • Commitment to enhancing the quality of life for caregivers and clients. • Fluent in English (spoken and written). • 2-3 professional references. • Valid driver’s license and auto insurance. Preferred Qualifications: • Experience with a Point of Care software • Experience working with older adults or individuals with disabilities in a caregiving or healthcare setting. Pay Range: $50,000 - $60,000 / Yr Benefits & Perks • Medical, Dental, Vision and Prescription Insurance options • 3 weeks of Paid Time Off • 401k • 11 Paid Holidays • Health Savings Account • Employee Assistance Program • Leadership Development Program and career growth opportunities • Operations Academy Training – New hires complete our Operations Academy, a structured training program designed to prepare them for success in their role. FRHC is an equal opportunity employer.