Overview Graff Orthodontics is seeking a dependable, tech-savvy Practice Operations & Team Lead to guide our close-knit team and daily operations. This hands-on leader will partner with the doctor, support the team, and bring clear communication, consistency, and respectful accountability to the practice. What You’ll Do • Lead daily practice operations, staffing, scheduling, patient flow, supplies, and administrative follow-through • Coach and support the team, set clear expectations, and address concerns fairly and directly • Manage employee payroll and assist with budgets, expenses, performance measures, and financial records • Serve as the backup Treatment Coordinator when needed, supporting consultations, financial presentations, and patient follow-up • Partner with the doctor and leadership to improve systems, team development, patient experience, and practice performance Schedule • Full-time • Monday-Friday • 7:45 AM-5:00 PM Benefits & Perks • Competitive pay based on experience • Quarterly production bonus opportunities • Medical, dental, vision, and life insurance • PTO, paid holidays, 401(k) options, and team outings What We’re Looking For • Three or more years of experience in orthodontic, dental, or healthcare leadership preferred • Approachable, confident leader with strong communication, organization, problem-solving, and follow-through • Comfortable with payroll, practice finances, and performance reports; treatment coordination experience preferred • Highly tech-savvy, quick to learn software, and comfortable troubleshooting routine computer issues • Spanish bilingual skills are a plus INDHRFO01 #INDHRFO01