Overview Pay: Schedule: Location: Dr. JPediatric Dentistry is seeking a motivated Patient Services Representative to join our close-knit team in providing top-notch dental care to our patients. As a Patient Services Representative, you will be our patients' first point of contact, providing exceptional customer service and ensuring a smooth and efficient experience from check-in to check-out. We are searching for a passionate and customer-oriented individual who thrives in a fast-paced environment and loves creating smiles. Responsibilities • Provide welcoming, prompt, and respectful customer service patients and families upon arrival and dismissal. • Serve as a liaison between patients and support staff by preparing patient charts before check-in and keeping the office and all records, reports, and other correspondence organized • Filing and scanning medical documents and office forms as directed • Verifying all patient demographic, health, pharmacy, and insurance information • Schedule and confirm patient appointments • Cleaning the front office work area and other maintenance assignments as directed • Motivated and willing to learn on the job • Experience working in the front desk area of a medical/dental practice preferred • Strong customer service skills; ability to communicate well • Demonstrated desire to work with children in a pediatric setting • Experience scheduling appointments, verifying insurance, collecting co-pays, and answering multiple phone lines Qualifications • Motivated and willing to learn on the job • Front desk experience in a fast-paced environment • Experience working in the front desk area of a medical/dental practice preferred • Strong customer service skills; ability to communicate well • Demonstrated desire to work with children in a pediatric setting • Experience scheduling appointments, verifying insurance, collecting co-pays, and answering multiple phone lines What We Offer We believe that taking care of our employees and their families is paramount. That's why we offer a comprehensive benefits package designed to support you in every aspect of your life. Here’s what we provide: • Part time is not eligible for medical benefits • 401(k) Plan with Company Match: We help you plan for your future with our matching program. • Generous Paid Time Off and Holidays: Take the time you need to relax and recharge. • Employee Referral Program: Earn rewards for bringing talented individuals to our team. • Big savings, big perks: Enjoy exclusive discounts on everything from restaurants and travel to movies and more with our employee discount program. • Pet Insurance: We understand the importance of furry family members too. • Cutting-edge Technology and Training: We provide the tools and resources you need to excel in your role.