Position summary Computer/Laptop Resale Technician are responsible for the sort and repair computers and networks. Essential Duties: Responsibilities and essential job functions include, but are not limited to the following: • Sort, testing, refurbish/repair and assemble products (this includes, but is not limited to painting; fixing scratches, dents, and dings; replacing covers and face plates) • Set up hardware and install and configure software and drivers • Maintain and repair technological equipment (e.g. routers) or peripheral devices • Troubleshoot system failures or bugs and provide solutions to restore functionality • Keep records of repairs and fixes using testing log • Organize and maintain incoming inventory, current inventory and outgoing inventory • Stock material neatly in designated areas • Manage data containing equipment per company policy; ensure security procedures are always followed • Perform general housekeeping tasks such as sweeping and picking up trash to maintain a clean and tidy work space • May assist Shipping & Receiving personnel with preparing and packaging of resalable equipment per company procedure and industry standard • Other duties as assigned • Regular, predictable attendance • Adhere to all quality and safety practices and procedures including participation in safety training identified and assigned by Paladin Knowledge, Skills and Abilities • Thorough knowledge of computer systems and components • Proven experience as a computer technician or similar role • Excellent troubleshooting skills • Ability to lift and/or move up to 50 lbs. • Ability to read, write and speak English fluently • Ability to read, comprehend and complete basic checklists, forms or other related documents • Identifies and resolves problems in a timely manner • Ability to work with hand tools, whether manual or power • Ability to multi-task while managing time efficiently • Extremely detail-oriented and accurate • Must have excellent communication, organization, and prioritization skills • Ability to be on time and ready to work scheduled shifts • Ability to work and hit deadlines in a high energy, fast paced environments install and configure software and drivers