Join Our Team as a Restaurant Server at the Embassy Suites by Hilton Asheville Downtown! *Pay for this position is $7.25/hour plus tip pool* Do you love connecting with people, sharing your passion for great food, and turning an ordinary meal into an unforgettable dining experience? At Parks Hospitality Group, we are looking for a warm and enthusiastic Restaurant Server to join our Food & Beverage family. In this highly interactive role, you will be more than an order-taker—you will be the guide to our menu and the creator of positive dining memories. If you bring a genuine smile, a helpful attitude, and a love for making people feel cared for, you will thrive on our service team. What You’ll Do: • Greet guests warmly and create a welcoming dining experience. • Present menus, take accurate orders, and provide tailored recommendations. • Serve food and beverages promptly, ensuring accuracy and attention to guest needs. • Monitor guest satisfaction throughout the meal, addressing requests and refilling beverages. • Respond knowledgeably to guest inquiries about menu items and dietary needs. • Coordinate with kitchen staff to ensure timely and accurate delivery of orders. • Clear and reset tables efficiently to maintain cleanliness and organization. • Handle guest feedback professionally and escalate concerns to management if needed. • Assist with opening and closing duties, including dining area setup and workstation cleaning. What You’ll Need: • High school diploma or equivalent. • At least 1 year of restaurant serving experience. • Excellent customer service and interpersonal skills. • Ability to remain calm and professional in high-pressure situations. • Strong communication skills, both verbal and written. • Ability to work effectively as part of a team. • Flexibility to work a variety of shifts, including evenings, weekends, and holidays. Why You’ll Love Working Here: • Immediate medical and dental benefits starting on your very first day for full-time team members. • Paid time off (PTO) for all team members, because we value your well-being. • Earn an extra $50–$150+ per month through performance incentives, plus cash awards for quarterly and/or annual performance ($250-$500). • Explore the globe with heavily discounted room rates at brand hotels worldwide for you and your family. • Opportunities for personal and professional growth within Parks Hospitality Group, a company recognized as a Best Place to Work. About Us: At Parks Hospitality Group, we strive for excellence in everything we do. Our team is dedicated to delivering outstanding service and creating memorable experiences for our guests. We offer a supportive and collaborative environment that promotes growth and rewards hard work. Location: Embassy Suites 192 Haywood St. Asheville, NC 28805