Brighton Center, Inc. is a private non-profit community-based organization with the mission to create opportunities for individuals and families to reach self-sufficiency through family support services, education, employment, and leadership. We have been named a finalist for the Best Place To Work four years in a row, as well as a Top 50 Nonprofit to work for in the Nation! Purpose: Partners with individuals and families who are experiencing street or shelter homeless to identify resources, services and opportunities while supporting them in overcoming barriers and setting goals to obtain and maintain housing. Responds to daily calls regarding housing crisis, assesses needs, and manages multiple priorities in a fast-paced environment while maintaining confidentiality and adhering to compliance agreements, multi-system documentation, as well as program standards. Job Responsibilities: • Assist individuals and families to secure and maintain housing • Screen customers for program eligibility • Partner with families to create pathways to self-sufficiency and make appropriate referrals • Maintain regular contact with customers as well as accurate/ timely documentation • Collaborate with Brighton Center team and community partners to best serve customers • Maintain program compliance requirements and customer documentation in multiple databases. Requirements: • Commitment to diversity, equity, and inclusion • Knowledge of community resources • Proficient in Computer skills/ usage • Customer service experience • Licensed driver and reliable transportation • Ability to speak Spanish is a plus What we offer: • Retirement Plan-employer contribution of 4% of gross salary for 403b and additional 2% match option • Generous Vacation and Sick Leave • 11.5 Paid Holidays • Childcare Discount • Professional Development • Education Awards This is a non-exempt position with an hourly wage between $17.00 - $18.00. This is a part-time position at 22.5 hours weekly. If you are interested in this position, please log on to www.brightoncenter.com/careerswww.brightoncenter.com and apply today! Come join a growing agency! We are an equal-opportunity employer. Employment selection and related decisions are made without regard to gender, race, age, disability, religion, national origin, color, gender identity, sexual orientation, veteran status, or any other protected class. DRUGFREE WORKPLACE Homeless, Housing, Nonprofit, Advocacy, Customer Service, Housing Counseling, case management, social work