Job Description Medical Front Desk Associate (Part-Time) “Peters Medical Research is looking for a Part-Time Medical Front Desk Associate to Join Our Team!” Key Responsibilities: • Front Office Management: Greet and welcome visitors; maintain a tidy, professional reception area. • Communication: Answer, screen, and forward incoming phone calls using a multi-line system. • Administrative Support: Manage appointment scheduling, verify insurance/demographics, and distribute mail. • Operations: Update calendars, prepare meeting rooms, and assist with general filing and clerical tasks. • Monday - Thursday from 8 am - 1 pm Abilities: • Initiating Action – Taking prompt action to accomplish objectives; taking action to achieve goals beyond what is required; being proactive. • Stress tolerance – Maintaining stable performance under pressure or opposition; handling stress in a manner that is acceptable to others and the organization. • Customer Focus – Effectively meeting customer needs; building productive customer relationships; taking responsibility for customer satisfaction and loyalty. • Planning and Organizing – Establishing courses of action for self and others to ensure that work is completed efficiently. • Building Trust – Interacting with others in a way that gives them confidence in their intentions and those of the organization. Qualifications: • 1+ year of medical office experience, with patient registration experience preferred. • High school diploma or equivalent • Candidate must be a self-starter and adapt to departmental changes when necessary. • Multilingual is a plus. • Proficiency in Microsoft Office Suite (Word, Excel, Outlook). • Customer service skills are pertinent. #IND101