Who Are We? BimaKavach is reimagining how Indian businesses access protection, with technology, speed, and simplicity at the core of everything we do. We serve 6,000+ companies, including LG, The Whole Truth, Godrej Koerber, CleverTap, Wrogn, and SuperYou, and are backed by leading investors such as Waterbridge, Blume, Arali, and Eximius. Our Mission: Safeguard every Indian business by 2047. Our Mindset: Bold, fast-moving, and customer-obsessed. Join us at BimaKavach and be part of our journey to simplify insurance for Indian businesses. About the Role We are looking for a Commercial Claims Specialist to manage and coordinate insurance claims across Non-Employee Benefits (Non-EB) policies. The role involves coordinating with clients, insurers, and internal teams to ensure smooth claim processing, timely updates, and a positive claims experience. The ideal candidate should have a good understanding of insurance claims, strong coordination skills, and the ability to manage multiple cases while ensuring accurate documentation and timely follow-ups. Key Responsibilities • Handle and coordinate Non-EB/Commercial insurance claims from intimation to closure. • Review claim documents, verify details, and coordinate with insurers for claim processing and settlement. • Assist clients with claim requirements, documentation, status updates, and queries. • Coordinate with insurance companies, TPAs, hospitals, surveyors, and other stakeholders, as applicable. • Follow up on pending claims and work towards timely resolution of outstanding cases. • Identify documentation gaps and coordinate with clients and insurers to resolve discrepancies. • Maintain accurate claim records, trackers, and case updates. • Escalate delayed, disputed, or complex claims to the relevant stakeholders for resolution. • Ensure claims are processed in accordance with policy terms, insurer requirements, and applicable regulations. • Prepare regular reports on claim status, pending cases, settlements, and other key metrics. • Build strong client relationships by providing timely updates and support throughout the claims process. Qualifications & Experience • Bachelor's degree in Insurance, Commerce, Finance, or a related field. • 2–5 years of experience in insurance claims handling, claims servicing, or insurance broking. • Experience in both Employee Benefits (EB) and Non-Employee Benefits (Non-EB) claims is preferred. • Understanding of insurance policy terms, claims documentation, and settlement processes. • Good communication, coordination, and stakeholder management skills. • Strong attention to detail and the ability to manage multiple claims simultaneously. • Proficiency in MS Excel, Google Sheets, and claims tracking systems. Why Join BimaKavach? • Be part of a growing insurtech company transforming how businesses access insurance. • Work closely with insurers, clients, and internal teams across a variety of insurance products. • Take ownership of claims coordination and contribute to improving the customer experience. • Work in a fast-paced environment where your efforts have a direct impact on clients.