Job Title: Operations Associate- US (Sales) Location: Remote US Shift - 3 PM - 12AM / 7PM - 4 AM rotational US shifts. (Non Negotiable) Must have own laptop and stable internet connection About AmberStudent About Amber Amber is building the global infrastructure for student housing, helping 80M+ students find and book long-term accommodation near universities. With 1M+ listings across 80+ cities, we are scaling rapidly toward $1B in annual bookings - and leveraging AI to transform how we operate, build, and scale. Key Responsibilities • Perform outbound sales activities for booking students or other assigned user group for their accommodation for short term or long term stay • Act as an aggregator between the property managements and the students • Create an excellent rapport with the assigned demographic to ensure smooth sales cycle • Maintain a solid conversion rate • Perform various tasks related to completing bookings during all the times • Constantly communicate with the assigned leads via WA, Email and other integrated tools on CRM. • Exhibit great customer service and be a part of a high performing team to achieve QoQ and YoY growth collectively • Ability to perform under pressure and self-motivated to complete assigned targets within a stipulated time Skills Required • Excellent verbal and written communication skills in neutral English • Active listening skills • Good time management and planning skills • Objection handling skills • Strategic prospecting skills • Negotiation skills • Good call closing techniques • Proficiency in CRM or other similar softwares Qualifications • Education level - Graduate • Minimum 60% required in academics • Experience - 0 to 3 years • Experience in tele sales or similar background will be a plus • Preferred industry experience in real estate, hospitality, business development or customer service • Understanding of the US market in terms of geography and demographics will be a plus What will you get from amber? • Stable career growth • Amazing work culture (trust us when we say this!) • Employee wellbeing policies (at the best standard)