Position Summary This position is responsible for supporting the parts department and inter-company transfers of material by ensuring parts are readily available and assisting with the data entry and management of the ERP system (SAP). Essential Functions • Handles all parts orders and creation of production orders needed to fulfill customer orders • Directs make-to-order parts to manufacturing (typically extrusions) • Creates production orders to have top assemblies available for immediate picking • Maintain parts and supply inventories by verifying inventory levels • Organize and maintain parts, supplies and material inventory through proper labeling and storage • Maintain a clean and orderly work area ensuring workspace and storage areas are free from debris and clutter Qualifications Knowledge, Skills, Abilities • A service-oriented individual with a high energy, positive and friendly demeanor • Ability to respond to continually changing priorities and coordinate multiple projects • Ability to work safely in a fast-paced, manufacturing environment • Proficiency in Microsoft Suite (including Outlook, Excel, and Word) • Strong customer service, interpersonal, communication, and problem-solving skills • Ability to read, write, speak, and comprehend English Education, Training, Experience • High school diploma or equivalent required • Three or more years related customer service experience/skills progression preferred • Some experience with SAP preferred • Three years’ experience using office technology preferred • One or more years’ experience with door industry equipment and repairs preferred • Forklift experience preferred Working Conditions and Physical Demands Work is performed in a factory with exposure to extreme weather conditions; noisy, dusty, and dirty environments; and motorized equipment that pose potential safety hazards. Long periods of standing, as well as regularly walking, sitting, lifting, reaching, and bending, and driving are required. Typical office equipment such as a computer, laptop, tablet, two-way radio, and phone are used. Regularly lifting up to 50 lbs. is required. Proper safety procedures, lifting techniques, and personal protective equipment are always required. This position may require extended hours and overtime depending on business needs.