Job purpose Accounts Receivable Associate will facilitate and support all functional areas of the Accounts Receivable department. Duties and responsibilities may include: • Prepare bank deposits. • Post checks and credit card payments to the customer accounts. • Correct discrepancies on invoices from the day’s deliveries. • Answer AR phone and email inquiries. • Collections: make calls and send emails to customers on past due invoices • Request payment for invalid deductions • Prepare debit and credit memos for claims, returns and other chargebacks or deductions. • Take initiative to accomplish open tasks; be proactive and seek additional work when available • Maintain positive work relations; support team work and help coworkers to accomplish team goals • Listen and communicate respectfully with employees at all levels within the organization and outside vendors • Attendance; Maintain regular attendance and follow call out and time off procedures as outlined in the handbook. • Comply with company policies and procedures as outlined in the Employee Handbook • The position includes all other responsibilities that may be necessary to fulfill the duties associated with the Accounts Receivable Associate or as may be assigned. Required Qualifications • High School Diploma • A minimum of 2+ years working in Accounts Receivable – specifically working directly with sales team members and customers in regards to collections. • Proficiency in Microsoft Office and basic knowledge of Adobe Acrobat • Good communication and listening skills. • Basic math skills. • Attention to detail and good organizational skills. • Time management; Ability to handle multiple demands and work to meet deadlines • Dependability; Exhibit a reliable and consistent work ethic • Punctuality; arrive on time to work and return on time from breaks • Ability to work efficiently in a fast-paced environment. • Ability to be flexible and to adapt to quickly changing conditions. • Willingness to learn and take on new responsibilities. Working conditions The Company will explore and provide reasonable accommodations to assist any qualified individual with a disability in performing the essential functions of his/her job. Please speak with the Director of Human Resources should you require an accommodation or have any questions. Work Environment This job operates in a professional office environment. This role routinely uses standard office equipment such as desktop computers, photocopiers and smartphones. Position Type/Expected Hours of Work This is a full-time position. Days and hours of work are Monday through Friday, 9:00 a.m. to 5:30 p.m. with a 30-minute lunch break. This position may occasionally require longer hours when workload or project deadlines require it. Travel There is no travel required for this position. Physical requirements The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to sit; stand; walk; use hands to finger, handle or feel a computer, keyboard and mouse, handheld phone or device and reach with hands and arms. Direct reports This position has no direct reports.