Description Service Supervisor – Lead a Team, Grow Your Career Plunkett's Pest Control: Ready for a career where every day looks different? We're looking for an energetic, people-first leader to oversee a territory and guide a team of Service/Sales Route Technicians in the Cedar Rapids area. What we need is someone who loves coaching a team and helping others succeed. You'll get a company truck, competitive pay, and a strong benefits package including vacation, sick time, medical insurance, and a 401k. Our Core Four Values We live by our Core Four, and you will too: • Leave No Doubt You Care – Put people first and solve problems with empathy. • Own It – Be accountable, follow through, and take pride in your work. • Grow to Control Our Destiny – Seek opportunities to grow your route and share our value every time. • Shape Our Legacy – Improve what you touch and help carry forward our 100+ years of service excellence. What You'll Do • Oversee a territory and manage a team of pest control technicians • Spend time out in the field with your team, coaching and leading by example • Help drive growth across your territory and set sales goals • Lead setups for large accounts • Train new technicians and keep current ones sharp • Build strong relationships with key customers • Promote a safety-first culture (OSHA, state, and Plunkett's standards) • Review reports to keep routes and productivity running smoothly • Keep an eye on costs for labor, materials, supplies, and vehicles • Communicate clearly with your team and customers, verbally and in writing What You'll Need • High school diploma or equivalent • 2+ years of supervisory experience • Strong organization skills and attention to detail • Great communication skills, written and verbal • Top-notch client service skills • Ability to keep information confidential • Comfortable using computers and mobile devices • Willingness to work extended hours and some weekends • Valid driver's license with an acceptable driving record • Ability to pass state pest control licensing exams • Must pass a physical capability assessment, drug test, and background check Nice to Have • Experience in the pest control industry • Comfortable working independently, solving problems, and keeping detailed records • Six months in route management, route sales, customer service, sales, or account management Good to Know This role involves regular phone, email, and face-to-face communication with your team out in the field, as well as with customers. You'll be on the go working alongside your technicians in a variety of outdoor and indoor settings and seasonal weather. Note: As a Supervisor with Plunkett's, you will undergo a pre-employment background check, drug screening, and Motor Vehicle Record check upon receiving an employment offer. Plunkett's is proud to be an Equal Opportunity Employer. We are committed to creating a diverse and inclusive workplace and welcome applicants from all backgrounds. All qualified applicants will receive consideration for employment without regard to any protected status under applicable law. Requirements