Description Ruchman and Associates, Inc. (RAI) is seeking a Visitor and Event Coordinator to support and oversee public events at the National Coast Guard Museum. The coordinator is the primary "face" of the institution, managing visitor experience metrics, front-of-house logistics, and executing recurring museum, community, and military events. Responsibilities: · Coordinate approved museum public programs, recurring operations, and authorized events, including coordination with the National Coast Guard Museum Association when directed by the Government. · Tailor event and visitor-support plans to participant demographics while remaining within approved budget, space, safety, staffing, and policy parameters. · Produce comprehensive "run-of-show" documents, layout designs, and scheduling parameters. Supervise physical setup, transition, and teardown of equipment. · Act as primary physical point of contact during evening/weekend events, enforcing strict building protocols (e.g., prohibiting food/drink in gallery spaces). Establish SOPs for these procedures. · Deconflict scheduling between daily gallery visitors and private or public events. · Execute, collect, and analyze visitor surveys to pinpoint areas of friction. · Ensure frontline guest service teams effectively promote museum and USCG historical messaging. · Track authorized event costs, vendor invoices, and cost- allocation documentation. · Maintain the master institutional calendar. Requirements · A Bachelor’s degree in Hospitality Management, Public Relations, Marketing, or a related field. · 2 to 4 years in event planning, hospitality, or front-of-house museum operations. · Proficiency in Microsoft Office, event registration systems, and scheduling software. · Experience with managing visitor flow, crowd control, and ADA compliance. · Experience sourcing, negotiating, and supervising third-party event vendors (caterers, AV florists, rentals). · Familiarity with local fire codes, occupancy restrictions, and safety regulations. · Gathering, tracking, and translating visitor feedback into actionable experience improvements.