Company Description More Than Just Care, It’s Community Imagine doing meaningful work in a place where people vacation. That’s life at Munson Healthcare - northern Michigan’s largest healthcare system, with eight award-winning community hospitals serving over half a million residents across 29 counties. If you want a career in healthcare and a lifestyle most people only dream about – with freshwater lakes, scenic trails, charming downtowns, a vibrant arts scene, and endless outdoor adventures - you might just be Munson Material. To us, that means teammates who live by our values of excellence, teamness, positivity, creativity, and a commitment to creating exceptional experiences for our patients and each other. Join a team that delivers outstanding care in one of the most beautiful regions in the country. Invested in You • Grow: Tuition reimbursement, in-person and online development, and access to our career hub to help you advance. • Thrive: Full benefits, paid holidays, generous PTO, employee discounts, and free individual retirement counseling. • Be Well: Free wellness platform for you and your family, plus personalized support for personal or family challenges. • Be Heard: Share your ideas and help shape the way we work through improvement huddles, employee surveys, and town hall meetings Job Description A Day in the Life • Supports the Mission, Vision, and Values of Munson Healthcare while embracing the organization's Performance Improvement philosophy. Promotes personal and patient safety and consistently demonstrates excellent customer service and interpersonal skills. Maintains professional working relationships with patients, families, nursing staff, physicians, and the interdisciplinary healthcare team. Provides direct patient care under the supervision of a registered nurse, including assisting with comfort measures, recognizing and reporting changes in patient condition, documenting observations accurately, and assisting with procedures. Communicates effectively with patients' families, maintains patient confidentiality, and follows standard precautions and infection control practices. Coordinates patient flow by assisting with admissions, transfers, discharges, and communication with appropriate departments. Performs a variety of clerical and administrative duties, including answering telephones, processing messages, obtaining medical records, filing patient documentation, coordinating room readiness with Environmental Services, maintaining office supplies, communicating with physician offices, responding to patient call systems, and completing other assigned responsibilities in support of efficient unit operations. Qualifications What’s Required • Minimum one-year emergency/urgent care/nursing assistant experience required or college education equivalent. • Maintains BCLS certification. • EMT licensure preferred. • Effective verbal and written communication skills. • Must possess the ability to evaluate the criticality of patient needs. • Must possess superior customer relation skills. Additional Information Are you Munson Material? Apply today! Munson Healthcare requires all employees be vaccinated or have lab confirmed immunity for Measles, Mumps, Rubella and Varicella. MHC also requires all employees to receive a flu vaccine during the flu season in the year that they are hired and annually thereafter, or receive an approved medical or religious exemption.