Summary: Duties & Responsibilities: • Primary responsibility is to drive help purchase orders and push new VIAVI revenue. • Provide daily, timely, quotes for customer and sales requests for Viavi products 90% of duties. • Working closely with OM to ensure orders are booked with proper approved quotes • Provide quoting assistance to VIAVI channel partners and direct sales. • Provide MSD and QuoteEdge training/help to sales. • Stay up to date with NSE product software releases, product notifications, part number changes, model discontinuation, product launches, etc. • Facilitate customer credit card transactions via PayNow link on quote · Provide pre-sales and/or post-sales support. · Working closely with our sales teams to provide end-to-end support with pricing and creating quotes. · Helping sales with configurations, part numbers, use of system, quoting issues. · Responding to customer and field inquiries related to quotes, orders, product Information. · Qualify leads and forwarding to correct sales person · Understanding customer needs and requirements to help position the right solution product/routing qualified opportunities to sales rep for further development. · Answering Viavi phone line for NSE sales support (US based only) · Responsible for responding to sales/customers via group email mailbox. (internally and externally) · Quoting out of Viavi quoting tool (QuoteEdge) 90% of the job Pre-Requisites / Skills / Experience Requirements: