Essential Functions: • Interacts with and provides support to existing customers primarily by phone to increase sales of Company products. • Acts as primary liaison between customers and the company; maintains positive client relations and ensures customer needs are met in a manner that is sustainable and beneficial. • Drives adoption and usage of Company products. • Drives course registrations to Company events. • Cultivates and builds continuing relationship and customer experience with client by following up and ensuring all concerns are addressed and needs are met. • Analyzes choices of customers’ designated services and purchase history to suggest suitable products. • Upsells and cross-sells compatible products to customers; demonstrates how certain products can enhance customer’s current success. • Educates Customers on production information including function, specifications, purpose, and product design developments. • Manages and responds to customer concerns and problems. • Identifies and utilizes best practices to achieve sales results. • Attains sales deals and achieves high levels of customer satisfaction. • Develops and maintains contacts within industry to provide information and remain abreast of competitors’ activities. • Creates and confidently delivers sales pitch that highlights the superiority of the company’s products and builds brand awareness. • Maintains initiative to discover and attract new business in a manner that is professional, efficient, and honest. • Sponsors seminars and continuing education programs as well as provides studies and product information to customers as necessary. • Arranges and provides shipment and demonstration of products by sales personnel. • Performs other related duties and projects as business needs require at the direction of management. Education and Experience: • Bachelor’s degree preferred. • Minimum of three (3) years of experience in sales. • Minimum of two (2) years of customer service experience. • Previous experience in the dental industry or medical device industry a plus. Pay Range: $29.00-$30.00/hr