The Field representative based in Sasebo, Japan serves as an interaction between Coastal Pacific operations and the customer. Serves as a key communications link between the Far East service platforms, customers and CONUS based team members. Roles & Responsibilities: • Provide responsive, professional customer service to U.S. military installations and Navy ships. • Oversee operations at the Fukuoka warehouse facilities. • Coordinate preparation for quarterly and annual warehouse sanitation audits and oversee food defense activities. • Resolve customer concerns and coordinate corrective actions with the appropriate teams. • Maintain effective relationships with Navy ship and land-based customers, the DLA Troop Support Contracting Officer’s Representative (COR), and CPFD service providers. • Coordinate with CPFD team members across all service areas to support customer requirements. • Prepare daily Order Acknowledgement (ORDAK) reports, recommend substitutes for items not in stock (NIS), and accurately process customer-requested changes to quantities and delivery dates. • Verify stock availability, relabel products approved for shelf-life extensions, and coordinate special product deliveries. • Track inbound containers and recommend transfers between warehouses to support inventory replenishment. • Oversee Deli, Bakery, and GSA operations in southern Japan. • Provide service support for Air Force Non-Appropriated Fund (AFNAF) operations as assigned. • Perform other related duties as assigned. Job Requirements: Education: HS Diploma or GED equivalent Experience: Customer Service, Distribution, Logistics and/or Sales experience a must. Prior military experience preferred. Additional Qualifications: • Ability to work independently without direct supervision • Demonstrate the ability to communicate effectively, in writing and orally with internal and external customers/vendors. • Strong and dependable team player • Detail oriented, time management and multitasking skills a must. • Must complete and pass a background check to obtain SOFA Status • Must have a vehicle and authorization to drive on all local military bases Computer Skills: • Working knowledge of Microsoft applications to include Word, Excel (formulas), Outlook and other standard programs