Description Office Coordinator – Job Description Overview: The Office Coordinator plays a key role in the smooth operation of our terminal site, supporting the Site Manager, drivers, and school districts while providing excellent customer service. This is a dynamic role with opportunities to assist in routing, scheduling, and daily transportation operations. Requirements Key Responsibilities: • Answer phones and two-way company radios. • Provide professional and courteous service to parents, school districts, drivers, monitors, and external contacts. • Assist the Site Manager with routing, scheduling, and coordinating daily operations, including extracurricular activities and special education/early childhood transportation. • Communicate with parents, drivers, and aides regarding issues and concerns. • Help ensure all driver files and required training are documented and up-to-date. • May cover school bus routes or assist with vehicle cleaning (internally & externally) as needed. • Perform other duties as assigned to ensure the terminal runs efficiently. Requirements / Qualifications: • Ability to schedule and prioritize work effectively. • Proficiency with phones, two-way radios, computers, Google Drive, and internet-based tools. • Possess or be able to obtain a valid Minnesota Commercial Driver’s License (CDL) with Passenger, School Bus, and Air Brake endorsements within 90 days of employment • Strong written, verbal, and customer service communication skills. • Problem-solving skills and ability to work in a fast-paced environment. • Proficiency in reading, writing, grammar, and mathematics. • Ability to develop and maintain effective working relationships at all levels. • Self-starter with strong organizational and multitasking skills. • Ability to exercise confidentiality, tact, diplomacy, and independent judgment. Why You’ll Love This Role: • Dynamic, fast-paced environment with a variety of tasks. • Opportunity to work closely with drivers and school districts. • Chance to grow professionally while obtaining a CDL with S and P endorsements.