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MC Outdoor Guest Experience Ambassador

SNOW PARTNERS LLC · snowpartners.com
VernonOn-siteEntry level
Apply on SNOW PARTNERS LLC’s site
Posted 29 days ago. 1,436 more Service jobs in the United States went up on company career pages this week. See the newer ones

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Straight from the company’s own careers site.

The job in short

Outdoor guest arrival assistant at a ski and mountain resort (parking, ticket scanning, lift pass validation, grounds cleanliness).

Details

Found
28 d ago · posted 2026-10-13
Location
Vernon, NJ, USA
Pay (as listed)
$16 an hour

Full description

Job Details: Job Location: Mountain Creek - Vernon, NJ, Salary Range: $16.00 - $16.00Hourly, Outdoor Guest Experience Ambassador – Mountain Creek Location: Vernon, NJ         Reporting to: Guest Experience Manager   SNOW Partners Mission Statement:     “To Enhance the Lives of our Team, Guests and Partners by Building Lasting Connections.”   About Mountain Creek:    Mountain Creek, a four-season resort, offering skiing/snowboarding, bike park, waterpark, weddings, mountain coaster, restaurants and lodge.   How the Guest Experience Ambassador works with the Team:    As the first point of contact with guest arrivals, the Outdoor Guest Experience Ambassador will provide information that assists guests with an unforgettable experience at the resort. The Ambassador will assist with many facets of the guest experience to include, parking,  encoding ticket purchases, validating passes at lifts, assisting guests through the self guided Terrain Based Learning Experience, and cleanliness of resort grounds.    Team Member Responsibilities:    Be an accurate and reliable source of information for our Guests Assist with the guest arrival including parking and accessing amenities. Scan online ticket purchases and encode media for access to rentals, tickets, etc. Monitor TBL and assist guests through the self guided experience Validate tickets, cards, passes at entry points/lift bases Acknowledging and advocating for our guests needs as it pertains to their experience with the resort Enforce and follow safety procedures for the team and our guests Focus on resort cleanliness and appearance standards including, but not limited to emptying waste containers, sanitization of touch points, and garbage removal from resort grounds. Perform other duties as assigned by Manager   Team Member Qualifications:    A positive attitude and a commitment to great service Ability to stand for long periods of time Must be 16 or older Prior customer service or teaching experience an asset Ability to work outdoors in the ever-changing seasonal climate of NJ Must be able to work a flexible schedule including weekends and holiday       Qualifications:

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