Working at enterprise scale, you will lead information architecture, interaction design, prototyping, and validation across multi-page programs. Set and communicate a clear UX vision across assigned web customer journeys. Lead information architecture, navigation, wayfinding, and content hierarchy for assigned experiences. Translate complex products, licensing, audiences, and business requirements into clear customer experiences. Design and validate end-to-end journeys from awareness through enrollment or purchase. Partner with product marketing, content, analytics, engineering, web production, and agencies to align priorities and delivery. Use research and post-launch data to evaluate comprehension, wayfinding, and performance, then iterate. Design system contribution Design, extend, and contribute reusable components and patterns within the design system, including token application and responsible use of library architecture. Author and maintain clear usage guidance and documentation so teams can adopt patterns correctly without direct support. Identify where recurring local needs signal a system-level gap, and work with the design system team to resolve them. Collaborate with engineering to keep design libraries and component implementations in sync, and to make tradeoffs between design intent and technical feasibility explicit. Maintain accessibility and responsive behavior as first-class requirements in every component and pattern. Support adoption across partner teams, helping resolve conflicts between local needs and system standards. Raise the quality bar through strong visual, interaction, and systems design, and through constructive critique. Manage competing priorities across delivery commitments and system work without letting either stall. Bachelor's Degree in Industrial Design, Product Design, Human Computer Interaction, User Experience, Interaction Design, or related field AND 5+ years experience working in product or service design OR Master's Degree in Industrial Design, Product Design, Human Computer Interaction, User Experience, Interaction Design, or related field AND 4+ years experience working in product or service design OR equivalent experience (e.g., demonstrated experience working in product or service design or using design thinking to solve problems). Hands-on experience building and maintaining design system components, patterns, and tokens in Figma — including variables, variants, and library architecture — and writing the usage documentation that accompanies them. Experience supporting a design system across multiple independent product or marketing teams, including governance work such as contribution models, versioning, and deprecation. Experience designing end-to-end web journeys in complex information environments — product catalogs, taxonomies, or large content ecosystems — with demonstrated depth in information architecture and prototyping. Experience using research, analytics, or adoption data to improve digital experiences, and strong written and verbal skills for communicating design rationale across disciplines.