Responsibilities • Administer human resources policies, procedures and programs for company personnel • Assist with recruitment efforts including: job posting, interviews, and new hire processes • Administer compensation programs for assigned group(s) • Responsible for labor relation activities including: compliance with CBA, language clarification, grievance processing, negotiation preparation, etc. • Facilitates the resolution of employee relations issues between employees and management • Collaborates with HR team in the development and implementation of all aspects of performance management - coaching and counseling, disciplinary actions, improvements to performance and productivity, annual reviews, exit interviews, etc. • Maintain programs, reports, logs and procedures as required to ensure compliance with state and federal employment regulatory agencies (DOL, EEOC, NRLB, etc.) • Train and coach personnel as required • Administration of Human Resource Information Systems (SAP HCM); provide training and trouble as required. • Participate in administrative staff meetings and attend other meetings and seminars as required • Maintain company organization charts and employee files • Recommend new approaches, policies, and procedures to effect continual improvements in efficiency of department and services performed • Partner with Health & Safety to maintain, processes and files disability and workers compensation documentation • Support Health & Safety Manager and Operations personnel with safety initiatives • Assist with training initiatives • Other duties as assigned Basic requirements (Education, Level of Experience, Language) • Qualified candidates will an Associate’s Degree in Human Resources or Business Administration; Bachelor’s Degree preferred • 5+ years of related work experience • Knowledge of human resources practices and administration in claim management • Excellent analytical, cognitive and problem solving skills • Ability to multitask while maintaining attention to details • Excellent verbal and written skills; superior PC, Windows and MS Office (Word, Excel & PowerPoint) • Experience with data entry, running queries and creating reports using HRIS/Database software • Ability to work in a fast paced, team environment; demonstrated ability to work with highly confidential information • A willingness to try new approaches and learn new things • Union experience involving grievance handling, key assistance in contract negotiations • Positive and proactive attitude with ability to address issues and implement solutions • Ability to work independently and take initiative • Excellent facilitation and conflict resolution skills • Able to travel as required • Fluency in oral and written English Needed Knowledge and Skills (Technical knowledge required by the position) Knowledge • Knowledge of human capital management • Demonstrated expertise in labor and employees relations, contract negotiation, and performs well working in a union environment • Demonstrated ability to assess organizational and people issues, provide coaching and mentoring, and deliver solutions that improve facility performance • Strong working knowledge of employment law • Strong knowledge of benefits administration and compensation • Possesses exceptional knowledge of employment laws that have an impact on the company and employees • Possesses knowledge of organizational development and design concepts Skills • Establishes and maintains highly productive working relationships across the organization with all groups within the region and the company; demonstrating respect for conflicting points of view, listens to others, and builds strong working relationships • Effectively use change management techniques to facilitate change within the region overcoming barriers and obstacles to change • Demonstrated capability to perform labor negotiations and establish excellent labor relations with the bargaining units • Possesses experience in facilitating groups and giving presentations to all levels of the organization • Demonstrated ability to resolve conflicts and use conflict resolution techniques and practices • Demonstrated ability to assess organizational and people issues, provide coaching and mentoring, and deliver solutions that improve organizational performance • Strong organization and prioritization skills • Strong communication and interpersonal skills