The Relationship Manager – SME & Insurance Inclusion will lead the development and management of broker partnerships and IRDA‑registered agent recruitment, with a strong focus on small and medium enterprises. You will coordinate non‑motor insurance proposal processing, ensure compliance, and support the growth of inclusive insurance solutions across the SME segment. • Cultivate and maintain relationships with insurance brokers serving SME clients. • Recruit, onboard, and mentor IRDA‑registered agents aligned with SME insurance goals. • Manage end‑to‑end handling of non‑motor insurance proposals, from quotation to issuance. • Collaborate with underwriting and product teams to tailor offerings for SME needs. • Monitor broker and agent performance metrics and implement improvement plans. • Ensure compliance with IRDA regulations and internal policy standards. • Conduct market research to identify emerging SME insurance opportunities. • Prepare regular reports on broker/agent activity, proposal pipelines, and sales outcomes. • Facilitate training sessions and workshops for brokers and agents on product knowledge. • Support cross‑functional initiatives to enhance insurance inclusion for SMEs. • Minimum 2 years of experience managing broker relationships and IRDA agent recruitment, preferably in SME‑centric environments. • Hands‑on experience with non‑motor insurance proposal processing. • Strong understanding of IRDA regulations and compliance requirements. • Excellent communication and negotiation skills with external partners. • Proven ability to build and sustain long‑term business relationships. • Analytical mindset with proficiency in data‑driven performance tracking. • Bachelor's degree in Business, Finance, Insurance, or related field. • Ability to work independently and as part of a cross‑functional team. • Proficiency in CRM and insurance management software. • Customer‑focused attitude with a passion for financial inclusion.