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Engagement Manager

EXL (ExlService Holdings, Inc.) · exlservice.com
GurugramHybridLead / Manager8–10 yrs
Apply on EXL (ExlService Holdings, Inc.)’s site

Straight from the company’s own careers site.

The job in short

Consulting engagement management.

MarketingBanking

Details

Found
19 d ago · posted 2026-10-13
Location
Gurugram, Haryana

Full description

Ideal Profile: • 8-10 years of experience in Banking, Credit Union, or Financial Services analytics, marketing, or consulting. • Strong business and domain expertise across lending, deposits, customer acquisition, portfolio growth, campaign strategy, or financial services operations. • Proven experience leading analytics, consulting, or strategy teams and managing large cross-functional teams. • Demonstrated success in client relationship management, stakeholder communication, and executive-level engagement. • Strong delivery management capabilities with ownership of project execution, resource planning, risk management, and quality assurance. • Ability to translate business challenges into actionable analytics, marketing, or growth strategies while driving measurable outcomes. • Experience working with global clients and managing distributed teams with regular overlap across U.S. time zones, particularly PST. • Strong people leadership skills with experience in coaching, talent development, hiring, and team growth. Key Responsibilities: • Serve as a trusted advisor to clients, providing strategic guidance on business growth, customer engagement, and analytics-driven decision making. • Lead end-to-end delivery of complex analytics and consulting engagements while ensuring alignment with client objectives. • Manage and mentor teams, fostering a culture of accountability, collaboration, and continuous improvement. • Drive stakeholder communication across client, business, analytics, technology, and operations teams. • Identify opportunities for process optimization, automation, and innovation to improve business outcomes and delivery efficiency. • Support business development initiatives, solutioning, and growth opportunities within existing client relationships. Master's in any stream 8+ years

Consultant jobs in Gurugram · Consultant jobs in India · All EXL (ExlService Holdings, Inc.) jobs

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