Customer Service Executive - Car Finance - Used Car Loans - Durgapur - Landmark II Building - CSE*
Tata Capital · tatacapital.com
West BengalMid level1+ yrs
Straight from the company’s own careers site.
The job in short
Used car loan customer service.
Details
- Found
- 25 d ago · posted 2026-10-13
- Location
- West Bengal
Full description
1 Company's representative - Rendering company's financial services into the market / assigned counters.
2 Acts as a communication channel between the management & the Channel Partners.
3 Building new channel partners for the company.
4 Address customer inquiries, listen to their concerns, and provide accurate information about documentations & pricing.
5 Customer touch point - Meets customers and pitch schemes according to their requirements.
6 First line of control - Ensures customers meets the funding norms.
7 Follow up with customers to ensure satisfaction & positive feedback after sales-service.
8 Keeping a tab over pending PDD, follow up with channel / customer to ensure PDD isupdated with financier Hypo.
9 Basic understanding of KYC and other documents for used car loan processing
Exp (in yrs) :- 1+yrs
Qualification :- Graduate in any discipline
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