Jobbeschreibung Zusammenfassung Stellenbeschreibung Job Description Summary Embrace the role of a Depot Coordinator and play a critical role in supporting the daily flow of customer and loaner ultrasound systems through the Depot repair process. This position coordinates purchase order documentation, CRM activity updates, customer communications, loaner tracking, system check-in, and repair queue readiness to help ensure timely service, strong communication, and operational excellence. Job Description Roles and Responsibilities • Coordinate Depot customer and loaner system activity from intake through completion, ensuring systems are checked in, tracked, and moved through the repair queue appropriately. • Review incoming purchase orders and customer communications, attach required documentation to the correct CRM activity, and maintain accurate activity notes and records. • Prepare and send customer update emails, return labels, loaner return reminders, and other Depot-related communications as needed. • Monitor voicemails, email requests, and inquiries related to customer system status, loaner availability, and Depot activity follow-up. • Maintain daily Depot workflow readiness by ensuring systems received before established cutoffs are pulled, reviewed, and assigned appropriate gameplans. • Provide exceptional customer service by addressing inquiries and concerns promptly and professionally. Qualifications – • High school diploma or equivalent; additional education or certifications in logistics, customer service, or related fields is a plus. • Proven experience in asset recovery, logistics, or a similar role. • Strong organizational and time management skills. • Excellent verbal and written communication skills. • Proficiency in using computer systems and software for tracking and reporting purposes. • Ability to work independently and as part of a team. Preferred Skills - • Experience in the medical equipment industry. • Knowledge of Ultrasound equipment and its handling. • Familiarity with CRM software and asset management systems. • Experience using Microsoft outlook, Microsoft teams We will not sponsor individuals for employment visas, now or in the future, for this job opening. Zusätzliche Informationen GE HealthCare bietet ein hervorragendes Arbeitsumfeld, berufliche Entwicklung, anspruchsvolle Karrieren und wettbewerbsfähige Vergütung. GE HealthCare ist ein href="https://assets.phenompeople.com/CareerConnectResources/GE11GLOBAL/en_global/desktop/assets/images/poster_screen_reader_optimized_w_supplement.pdf" target="_blank">Arbeitgeber, der die Chancengleichheit fördert.href="https://assets.phenompeople.com/CareerConnectResources/GE11GLOBAL/en_global/desktop/assets/images/poster_screen_reader_optimized_w_supplement.pdf" target="_blank"> Beschäftigungsentscheidungen werden unabhängig von Rasse, Hautfarbe, Konfession, nationaler oder ethnischer Herkunft, Geschlecht, sexueller Orientierung, Geschlechtsidentität oder -ausdruck, Alter, Behinderung, Status als geschützter Veteran oder anderen gesetzlich geschützten Merkmalen getroffen. GE HealthCare beschäftigt für dieses Stellenangebot nur Mitarbeiter, die gesetzlich dazu berechtigt sind, in den USA zu arbeiten. Jedes Stellenangebot setzt den erfolgreichen Abschluss eines Drogentests voraus (falls zutreffend). Während GE HealthCare derzeit keine Impfung gegen COVID-19 für US-Mitarbeiter vorschreibt, haben einige GE HealthCare-Kunden Impfvorschriften, die möglicherweise für bestimmte Mitarbeiter von GE HealthCare gelten. Umzugshilfe bereitgestellt: Nein