JOB PURPOSE: Responsible for coordinating and directing Social Services in accordance with federal, state and local regulations, established procedural guidelines and as directed by the Administrator. KEY RESPONSIBILITIES: 1. Applies standards of professional Social Service work practice. 2. Demonstrates knowledge and respect for the rights, dignity and individuality of each resident in all interactions. 3. Demonstrates competency in the protection and promotion of and advocacy for residents’ rights. 4. Responds to resident behavioral and psychiatric issues by completing behavioral and psychosocial assessments, providing treatment recommendations and making referrals to appropriate mental and behavioral health providers. 5. Coordinates discharge plans with residents and families. 6. Assists patients and families with advance directives in accordance with Federal regulations. 7. Resolves and tracks grievances. 8. Completes psychosocial assessments of residents. 9. Coordinates family council meetings. 10. Coordinates ancillary appointments as necessary. KNOWLEDGE, SKILLS, ABILITIES: • Participates in center/agency surveys (Licensure/JCAHO) and any subsequently required reports. • Attends and participate in continuing educational programs to keep abreast of changes in your field as well as to maintain current license/certification as required. • Attends and participates in mandatory in-services. • Honors patients/residents’ rights to fair and equitable treatment, self-determination, individuality, privacy, property and civil rights, including the right to wage complaints. • Complies with corporate compliance program. • Reports job-related functions/tasks that involve occupational hazards including exposure to blood and body fluids and others as necessary. • Follows established safety regulations, to include fire protection and prevention, smoking regulations, infection control, etc. • Follows established safety procedures when performing tasks and/or working with equipment. • Performs other related duties as necessary and as directed by supervisor. • Customer service oriented. • Should possess good interpersonal skills. • Communicates well with patients/residents/clients and family members providing warm and friendly greeting and an approachable attitude to families, visitors, patients/residents/clients and responds to expressed concerns while displaying a helpful, caring demeanor. Answers questions when appropriate in a professional manner. MINIMUM EDUCATION REQUIRED: For buildings with more than 120 beds: Minimum of bachelor’s degree in Social work, or Human Services field such as Sociology, Gerontology, Special Education, Rehabilitation, Counseling or Psychology. MINIMUM EXPERIENCE REQUIRED: Minimum of one year of supervised social work experience in healthcare or long term care setting working directly with patients. Previous supervisory experience. ADDITIONAL QUALIFICATIONS: (Preferred qualifications) MSW Preferred. Family Makes Us Stronger. Our family, your family, one family. Committed to loving, giving, and caring. United in making a difference. We are eager to connect with you! Apply Now to get started at PruittHealth! As an Equal Employment Opportunity employer, all qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, disability, or veteran status. For Florida Job Postings Only: For more information regarding Florida’s Care Provider Background Screening Clearinghouse Education and Awareness, please visit https://info.flclearinghouse.com