Why choose us? Are you ready to take the next step in your career? Join us for an exciting opportunity at Albertsons Companies, where innovation and customer service go hand-in-hand! At Albertsons Companies, we are looking for someone who’s not just seeking a job, but someone who wants to make an impact. In this role, you’ll have the opportunity to lead, innovate, and contribute to the growth of a company that values great service and lasting customer relationships. This position offers the chance to work in a fast-paced, dynamic environment that’s constantly evolving. Main responsibilities: • Lead and oversee total store operations to achieve sales, profit, and performance objectives. • Champion and deliver exceptional customer service, ensuring positive customer experiences and resolution of complaints. • Plan, organize, direct, and control store activities, including merchandising, staffing, and operational execution. • Manage, develop, and evaluate store associates, including hiring, training, coaching, and performance management. • Ensure compliance with company policies, labor laws, safety standards, and regulatory requirements. • Monitor financial performance, control expenses, manage budgets, and analyze profit and loss statements. • Maintain inventory accuracy, shrink control, product quality, and overall store conditions. • Oversee scheduling and labor planning to ensure appropriate staffing levels. • Build and maintain strong relationships with customers, community partners, and internal stakeholders. • Ensure proper cash handling, asset protection, and administrative reporting processes are followed. We are looking for candidates who possess the following: Soft skills: • Strong leadership and team-building capabilities • Excellent communication and interpersonal skills • Customer-focused mindset with a commitment to service excellence • Problem-solving and conflict resolution skills • Ability to work in a fast-paced, dynamic retail environment • High level of integrity, professionalism, and accountability • Adaptability and ability to manage multiple priorities Competencies: • Retail operations management • Financial acumen (budgeting, P&L management, cost control) • Talent management and development • Strategic planning and execution • Compliance and risk management • Customer experience management • Decision-making and business judgment Knowledge: • Strong understanding of retail store operations and merchandising practices • Knowledge of labor laws, safety regulations, and workplace policies • Familiarity with inventory management and shrink control practices • Understanding of financial reporting, profit and loss statements, and basic accounting • Knowledge of company policies, procedures, and compliance requirements • Awareness of market trends and competitor activities Abilities: • Ability to lead, motivate, and develop a diverse team • Ability to analyze data and make informed business decisions • Ability to prioritize tasks and manage time effectively • Ability to resolve customer and employee issues effectively • Ability to maintain composure under pressure and handle interruptions • Ability to implement company initiatives and operational strategies • Ability to work flexible hours including nights, weekends, and holidays Other requirements: • Extensive retail management experience with a strong operational background • Ability to stand, walk, and perform physical tasks for extended periods • Ability to lift and move items up to approximately 50 lbs • Willingness to work flexible schedules, including evenings, weekends, and holidays • Strong understanding of safety practices and ability to operate equipment as needed • Commitment to maintaining confidentiality and adhering to company policies We also provide a variety of benefits including: • Competitive wages paid weekly • Access to up to 50% of your earned wages before payday, via our partnership with Stream • Associate discounts • Health and financial well-being benefits for eligible associates (Medical, Dental, 401k and more!) • Time off (vacation, holidays, sick pay). For eligibility requirements please visit myACI Benefits • Leaders invested in your training, career growth and development • An inclusive work environment with talented colleagues who reflect the communities we serve Our Values – Click below to view video: ACI Values A copy of the full job description can be made available to you.