1)Operations Management: Oversee all dark store activities and manage multiple shifts (Morning, Evening, Night). 2)10-Minute Fulfillment: Ensure high order accuracy and meet the 10-minute delivery time target. 3)Inventory Control: Manage stock, monitor levels, and actively reduce shrinkage/pilferage. 4)Team Leadership: Lead, train, schedule, and motivate the operational team. 5)Compliance & Safety: Enforce all SOPs and safety/security standards. 6)Performance Repo