GWD Quality Technician 1 Job Description: The Repair/Recon Quality Technician 1 is responsible for following procedures to ensure part and material conformance per specifications utilizing safety standards as required. The Repair/Recon Quality Technician will demonstrate expert knowledge in multiple disciplines including but not limited to Auditing, Warranty Analysis, and Tool Repair process. Duties and Responsibilities • Operate lab equipment, tools, presses and gauges properly, following all safety requirements in the work area • Manage quality collections and ensure all tools are collected correctly and efficiently • Ensure quality areas are clean and meet 5s standards • Manage recordkeeping and update records on system, maintain receiving files and records • Perform workplace audits with documented results • Perform fixture audits to ensure facility is adequately stocked • Daily inspect all quality scrap repair parts from tech benches • Maintain quality collection list (collect, box, ship, track, etc.) • Control scrapped or rejected parts until disposition is determined • Prepare batteries for recycling once they have been evaluated • Evaluate failed batteries and track data for Quality team • Provide floor support for technicians experiencing quality issues • Perform and track RBR tool functional reviews • Take appropriate corrective action for continuous quality improvement and customer satisfaction • Know and practice the 5 S’s for industrial housekeeping • Test, Inspect, and identify Milwaukee Tool products that do not adhere to Quality standards • Ability to Identify symptoms of broken or non-conforming parts and investigate root cause. • Troubleshoot issues mechanical in nature to help identify root causes • Collect and communicate data through a variety of software and user interfaces including MS Excel, Quality Management (HQMS) and other Database data entry. • Proficient at reading, comprehending, and executing actions of work instructions. • Understand and utilize Technical Problem-Solving methods to work through problems or issues. • Perform support activities of the Quality/Reliability team as needed Physical Demands • Repetitive motion • Must be able to lift up to 40 pounds Education and Experience Requirements: • High School or GED diploma required • Associate’s Degree with a technical focus (CAD, Construction Mgmt., Eng. Tech, etc.) preferred • Technical certification is preferred • Quality assurance or quality control experience required • Vendor/supplier relations experience helpful • Computer experience required • Experience using SPC techniques helpful • Excellent organizational skills required • Ability to perform work per instructions in a timely manner and with limited supervision • Able to react to change effectively, handle other tasks and shifts as assigned Milwaukee Tool is an equal opportunity employer.