• Typically requires a bachelors degree in information technology or a related discipline and fifteen or more years of progressive professional experience in business systems analysis. May substitute equivalent working experience in the field in lieu of education. • 10+ years of general IT business analysis experience in engineering, manufacturing, and distribution companies with mid-to-large scale ERP (preferably SAP), Service Management (preferably ServiceNow). • (Optional but desirable) Interest or experience using AI in the workplace is a plus • (Optional but desirable) 5+ years of experience in Service Management systems (ie ServiceNow) is a plus. • (Optional but desirable) 3+ years of experience in MRO systems configuration (Ramco) or other Custom Applications and/or development experience is a plus. • (Optional but desirable) 3+ years of experience in various SaaS applications configuration is a plus. • 5+ years of IT business analysis experience within Aerospace & Defense industry is a plus. • 3+ years of Project Management experience is a plus. • 3+ years of Technical Application Administration is a plus. • Industry knowledge and IT experience in MRO, service management, inventory/warehouse management, and asset maintenance processes and solutions is highly desirable. • Must be detail-oriented, process-driven, customer-focused, and be able to work professionally in a team environment, while taking initiatives and not be afraid to make mistakes and learn from them • Strong leadership potential in IT project management, resource management, and value stream. customer relationship management is strongly preferred. • 10%-20% travel may be required, mostly between San Diego campuses.