SENIOR CUSTOMER SERVICE EXECUTIVE - MGP
Muthoot FinCorp Limited · muthootfincorp.com
NizāmābādSenior
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The job in short
Customer service executive, MGP.
Marketing
Details
- Found
- 11 d ago · posted 2026-10-14
- Location as listed
- NIZAMABAD - PRAGATHI NAGAR
- Role
- Customer Service Representative
- Source
- The company’s own careers site
Full description
• Responsible to handle day to day transactions and valuables. Maintain all data and records related to daily transactions.
• Ensure proper verification, checking, appraisal and melting of purchasing gold ornaments/bar/coin.
• Ensure proper documentation before purchasing and keep all the documents duly completed in all respect in safe custody, as per set guidelines
• Scrutinize the daily voucher and ensure proper maintenance, as well as safe keeping of vouchers
• To undertake new assignments/ duties being assigned as a part of centre job rotation carried out at time to time
• Daily verification of cash when designated or given charge of cashier duties
• Daily and regular verification of the gold and silver products and other securities
• Balancing and tallying of all accounts at stipulated intervals adhering to the laid down procedure as per the manual of instructions.
• To be thorough with the Product manual and all operational/administrative instruction issued head office from time to time
• Cash carrying/remittance and other cash related operations/bank account operation as directed by the branch manager/management from time to time
• To ensure quality of business and operational efficiency through proper process adherence and facilitate smooth functioning of centers
• Attending to any other duties that may be assigned/by the superiors/management from time to time
• To take upon voluntarily and without objection the duties of the other staff member as far as possible if exigencies warrant so.
• Maintain data confidentiality
• Promote and maintain positive relations with all the contacts, customers and potential customers
• Assist walk-in customers; maintain highest level of customer service by being polite, courteous, avoid conflict, wisely handling the present and prospective customers.
• Able to work in a target oriented environment which includes indoor/outdoor marketing activity
• Effectively communicate on the product features to the customers
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