Role Summary: Regional Enterprise lead (Asst Manager) is responsible for managing end-to-end B2B operations including order processing and fulfilment, stock availability and customer services. Roles and Responsibility: • Monitor end-to-end Enterprise orders fulfilment to ensure accuracy and timely completeness. • Responsible for maintaining the MSL(minimum stock level) at respective regional DCs in coordination with planning team. • Ensure product range availability in regional DC’s. • Responsible for driving the OTIF and drive for improvement. • Timely resolution of customer complaints and discrepancies. • Coordinate with Warehouse/Transportation/Planning team to resolve customer/sales queries. • Co-ordinate with manufacturing units to prioritize the production as per business requirement • Experience in processing orders for variety of products in a timely and accurate manner • Bridge the gap between company and Enterprise customers (DP) by focusing on building loyalty and resolving issues. Improve customer engagement and retention strategies. Requirements: • Minimum 5 -10 Yrs of Relevant Experience • Excellent knowledge of warehouse and transport operations • Good knowledge of MS excels and SAP system • Strong verbal communication skills • Problem solving mindset