Our associates celebrate lives. We celebrate our associates. Assist the Family Service Counselors with interment verifications, blind checks and memorials. Family Care Specialist JOB RESPONSIBILITIES • Builds at-need charts • Verifies at-need files before sent for verification • Performs blind checks • Follows up with memorial renderings, processes and timelines • Notifies families when flowers are placed • Sets Arrangement Continuation Appointments • Designs memorials • Serves at-need cemetery families that currently own property • Sets follow-up visits at the at-need arrangement conference • Logs information for Family Service Counselors • Meets with funeral home at-need families MINIMUM REQUIREMENTS Education • High School diploma or equivalent Certification • Certified in all processes and procedures as it relates to the family service guidebook, interment verification, blind check (I.R.L.A., IOA, etc.) Experience • None Knowledge, Skills & Abilities • Ability to communicate effectively with associates, contractor personnel and client families • Ability to work productively with minimal supervision; achieves work objectives in a timely manner • Ability to resolve routine problems promptly and effectively • Ability to adapt to change in priorities Postal Code: 40356 Category (Portal Searching): Sales Job Location: US-KY - Nicholasville