Salary Grade : 12 SUMMARY: Supports the Bank-wide Third-Party Risk Management Program, which analyzes and manages the risks posed by third-party relationships and is part of the Bank’s overall Enterprise Risk Management Program. Responsible for coordinating the onboarding of third parties, supporting the Third-Party Risk Management Officer, Subject Matter Experts (SMEs), and Third-Party Relationship Owners (TPROs) in the ongoing monitoring and review of third parties, coordinating third-party contract processing and maintaining the contract central file and tracking system. ESSENTIAL JOB FUNCTIONS & RESPONSIBILITIES: • Review, update and maintain documentation surrounding third party risk management processes and procedures to ensure documentation is current, accurate, and relevant. • Coordinate the onboarding of third parties, relationship changes, ongoing monitoring and the periodic reviews performed based on risk level. • Serve as a liaison to the Bank's Third-Party Risk Management Officer, SMEs, and TPROs in obtaining needed information from the third-party and business lines. • Perform administrative functions in the Bank’s third-party risk management and contract management solutions. • Coordinate Third-Party Risk Review packages for submission to the SMEs and TPROs. • Maintain the SOC/SSAE reporting process, which includes gathering, coordinating review of, tracking and status reporting. • Maintain the User Control Considerations/User Entity Controls/Recommendations process which includes gathering, coordinating review of, tracking and status reporting. • Work with Legal Department for review and tracking of vendor contract contents and expiration. • Coordinate completion and tracking of fully executed contracts working with Vendor Relationships Owners. • Administer vendor approval packages for submission to the Chief Risk Officer. • Assist with compilation and maintenance of action items and exceptions tracking. • Assist with the preparation of Executive Management Committee, IT Governance Committee, and Board Reporting including the Service Level Agreement (SLA) Dashboard, Third-Party Pipeline Reporting, Contract Management Reporting, Third-Party Watch List, and Third-Party Risk Management Updates. • Assist with gathering information for risk assessments, internal and external audit requests, and examinations. • Handle special projects as requested. QUALIFICATIONS: EDUCATION & CERTIFICATIONS: (Minimum education required to perform the duties of this position) • Minimum Associates Degree required. Bachelor’s Degree preferred. • Minimum one year banking experience required. • Prior risk management experience preferred. KNOWLEDGE, SKILLS & ABILITIES: • Knowledge of third-party risk management best practices, laws, regulation, and industry guidance or willingness to learn. • Ability to multitask, analyze workflow, and make appropriate priority changes. • Professionalism; including strong customer service both internally and externally. • Discretion and ability to maintain confidentiality of work product. • Must have cyber security awareness to protect the digital environment, the Bank, and customers. COMPETENCIES: • Ability to work independently within guidelines while at the same time being a team player. • Attention to detail with strong organizational and communications skills. • Ability to develop a positive rapport with internal and external customers. • Ability to problem solve and make recommendations. • Proficiency in Microsoft Office Suite that includes Word, Excel, PowerPoint, and database software