Job Title: Food & Beverage Manager Department: Food & Beverage Reports To: Director of Food & Beverage Effective Date: October 13, 2026 Status: Full-Time, Hourly Position Summary The Food & Beverage Manager assists in overseeing daily restaurant and bar operations (Staple Food & Drink and Bar Fontaine). This role ensures consistent service execution, team performance, guest satisfaction, and adherence to brand standards. The Manager acts as a hands-on leader—supporting staff training, maintaining floor presence during service, monitoring cost control procedures, and fostering an elevated guest experience aligned with Cotton House hospitality standards. Key Responsibilities Operational Management • Oversee day-to-day operations of assigned outlets (Staple Food & Drink, Bar Fontaine, In-Room Dining, and Banquets as assigned). • Support pre-shift briefings, floor assignments, and staff communication to ensure smooth service flow. • Maintain proper side work, setup, and closing duties in accordance with outlet checklists and SOPs. • Monitor guest satisfaction through table visits and real-time feedback resolution. • Coordinate with culinary, bar, and management teams to ensure seamless food and beverage service. Leadership & Training • Serve as a role model for team members by demonstrating professional demeanor, grooming, and guest engagement. • Assist in onboarding and training of new staff following established training programs. • Conduct ongoing performance coaching and corrective action when necessary. • Ensure team compliance with safety, sanitation, and service standards. • Promote teamwork, morale, and communication across departments. Financial & Administrative Responsibilities • Support daily sales and labor reports; monitor performance against goals. • Assist in controlling beverage and food costs through proper portioning, waste reduction, and upselling initiatives. • Ensure accurate cash handling and end-of-day reconciliation procedures. • Participate in monthly inventory counts and input of outlet requisitions. • Support scheduling, labor forecasting, and time management accuracy. Guest Experience & Service Standards • Maintain Marriott Tribute Portfolio brand service standards and Forbes service expectations. • Address guest complaints promptly and professionally; document incidents when necessary. • Ensure all menus, POS items, and signage are current and accurate. • Partner with management on outlet promotions, special events, and local collaborations. Qualifications • Minimum 2 years of Food & Beverage experience (hotel or upscale restaurant preferred). • Strong leadership and interpersonal skills with the ability to motivate and manage teams. • Excellent communication, organizational, and problem-solving abilities. • Knowledge of Toast POS, 7shifts scheduling, and Quore or equivalent hotel systems preferred. • Must possess or obtain ServSafe Food Handler and Alcohol Certifications. Physical Requirements • Ability to stand or walk for extended periods (8+ hours). • Lift, carry, or move up to 30 pounds as needed. • Work flexible hours, including nights, weekends, and holidays. Core Competencies • Leadership Presence & Professionalism • Accountability & Integrity • Communication & Guest Engagement • Team Development & Mentorship • Financial Awareness & Cost Control • Adaptability in a Dynamic Environment