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Internet Sales Manager

Lakeland Chrysler Dodge Jeep
MobileLead / Manager
Apply on Lakeland Chrysler Dodge Jeep’s site

Straight from the company’s own careers site.

The job in short

Internet sales management.

MarketingInsurance

Details

Found
21 d ago · posted 2026-10-13
Location
Mobile, AL

Full description

Automotive Internet Sales Manager We are a leading automotive dealership committed to providing an exceptional car-buying and service experience. We provide a positive, professional work environment, aggressive pay plans with career advancement opportunities, and the best training in the industry. Job Summary We’re looking for a dynamic Automotive Internet Sales Manager to lead and optimize our digital sales operations. In this role, you’ll be responsible for managing inbound internet leads, driving online-to-showroom conversions, and developing a high-performing team focused on delivering a seamless, modern customer experience. Responsibilities: • Manage all incoming internet leads (website, third-party platforms, social media, and chat) to ensure timely and effective follow-up. • Recruit, hire, train, and oversee a high-performing internet sales team or BDC representatives. • Develop and implement processes for handling digital inquiries, including email, phone, and text communication strategies. • Work closely with the sales desk to structure deals and ensure smooth transition from online inquiry to showroom sale. • Utilize CRM tools to track customer interactions, manage pipelines, and ensure consistent follow-up. • Analyze lead sources and campaign performance to improve ROI and overall lead quality. • Coordinate with marketing to optimize online presence, including inventory listings, pricing strategy, and promotions. • Ensure a high level of customer satisfaction by delivering a transparent, efficient, and customer-focused buying experience. • Train and coach team members on best practices for digital communication, objection handling, and appointment setting. • Comply with all company policies, procedures, and safety standards. • Other duties as assigned. Qualifications: • Proven experience in automotive sales with a strong focus on Internet/BDC or digital lead management. • Demonstrated success in handling high-volume internet leads and converting them into appointments and sales. • Strong understanding of CRM systems, digital retailing tools, and online lead platforms (AutoTrader, Cars.com, etc.). • Excellent written and verbal communication skills, with the ability to engage customers digitally. • Data-driven mindset with the ability to analyze performance metrics and adjust strategies accordingly. • Strong leadership and team development skills. • Highly organized with the ability to manage multiple priorities in a fast-paced environment. • Valid driver’s license and a clean driving record. We offer best in class industry benefits: • Competitive pay • Medical, Dental and Vision Plans • Paid Holidays & PTO • Short and Long-Term Disability • Paid Life Insurance • 401(k) Retirement Plan • Vehicle Purchase Discounts • Employee Discounts on Parts and Service Repairs • Aggressive Employee Referral Program with Bonus Opportunities You must be at least 18 years of age to apply. We are an equal opportunity employer and drug-free workplace.

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