Job Summary Harbor Chevrolet and Harbor Hyundai are seeking an organized, detail-oriented Internal Service Advisor to manage and streamline our reconditioning workflow. This role serves as a crucial liaison between Sales, Service, Used Vehicles, Parts, Detail, and outside vendors to ensure pre-owned and new inventory are inspected, repaired, and frontline-ready efficiently while maintaining high standards of quality and budget control. Essential Duties & Responsibilities • Inspect incoming trade-ins, auction purchases, and new vehicle shipments (PDIs) to determine repair and reconditioning needs. • Drive execution of the New Car PDI process to ensure newly received vehicles are prepped and completed in a timely manner. • Open, manage, and accurately document internal repair orders (ROs) within the dealership management system. • Coordinate directly with technicians, Parts, Detail, and outside sublet vendors (PDR, glass, wheel repair) to ensure timely completion of repairs. • Monitor work-in-progress daily, tracking parts availability to resolve delays and reduce days-to-line. • Communicate clear status updates, estimates, and timelines to Sales Managers and dealership leadership. • Verify completion of safety recalls, emissions/state inspections, and multi-point quality checks prior to releasing vehicles to inventory. • Manage reconditioning budgets and identify cost-control opportunities without compromising quality standards. Requirements • Minimum of 2 years of customer service, retail, or operations experience. • Strong organizational and multi-tasking abilities in a fast-paced environment. • Excellent communication, follow-up, and interpersonal skills. • Valid driver’s license with an acceptable driving record. • Must be at least 18 years of age and authorized to work in the United States. Preferred Qualifications • Prior automotive service advisory, reconditioning management, or dealership experience. • Working knowledge of automotive repair processes, repair orders, and inventory management systems. • Familiarity with Chevrolet or Hyundai brand/manufacturer standards. What We Offer • Competitive pay • Medical, dental, and vision insurance • Paid time off • Career growth opportunities as the dealership expands • Positive, supportive team culture • Ongoing training and development • Employee discounts on vehicles and services About Us We are a growing dealership campus with Chevrolet and Hyundai franchises in Long Beach, and a part of Brandon Steven Motors℠, a Wichita-based auto group with 31 new and used car dealerships in 12 cities across Kansas, California and Maryland, selling and servicing 19 brands. Every store follows the same core value: get a little better every day through integrity and hard work.