The Shop Counter Parts Counterperson is responsible for customer service and retail sales at our service counters within the parts department. In this position, your responsibilities include selling parts and taking inventory of stock in storage and, if necessary, on shelves By working at a Ford dealership, you can be a part of a brand that honors the past, and is invested in the future. Join the Ford Family where we value service to each other and the world as much as to our customers! Shop Counter Parts Counterperson Compensation and Benefits: • Competitive Pay • Flexible Working Hours • Health Insurance • PTO & Sick Leave • 401(K) Shop Counter Parts Counterperson Responsibilities: • Oversee the parts sales process from start to finish • Work with parts manager to locate any parts not in stock • Complete special order part request for the customer • Communicate with customer on parts status • Communicate with staff and customers in a friendly and professional manner • Must follow all company safety policies and procedures • Understand and follow federal, state and local regulations applicable to industry Shop Counter Parts Counterperson Requirements: • Previous experience at a Ford dealership is a plus • Ability to identify the problem quickly • Knowledge of automobiles • Effective analytical and communication skills • Strong reading, computer, and mathematics skills • Ability to learn new technology and repair and service procedures and specifications • Minimum of 1 year in service department • Ability to lift 50 pounds and work on your feet for extended periods of time • Ability to work in a fast-paced environment • Basic computer skills • Positive, friendly attitude • High school diploma or equivalent • Experience with auto parts sales (preferred) • Ability to work in a fast-paced work environment • Strong organizational and time management skills • Detail-oriented, have a professional appearance and strong work ethic We are an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.