EVENTS TEAM MEMBER - John T. Rhodes Myrtle Beach Sports Center MBSC SFM, LLC LOCATION: Myrtle Beach, South Carolina DEPARTMENT: OPERATIONS REPORTS TO: DIRECTOR OF EVENTS STATUS: PART-TIME ABOUT THE COMPANY: John T. Rhodes Myrtle Beach is a premier sport, recreation and entertainment destination focused on improving the health and economic vitality of Myrtle Beach, SC. You will be joining a championship level team focused on fun, fulfillment and service built to enrich the community as well as your career and personal growth. John T. Rhodes Myrtle Beach is a member of The Sports Facilities Companies (SFC) and is the nation's leading resource for managing and developing sports, recreation, wellness, and events facilities. We provide a highly collaborative and supportive culture that raises our team members to new levels of career growth. Together, we will carve a path in a hyper-growing industry where you will enjoy the journey and learn from the industry's best while having some fun. SFC was awarded national and regional recognition as a Top Workplace in 2022 and is considered a workplace of choice. Our mission-focused company is highly entrepreneurial, team-oriented with a culture centered on collaboration, accountability, excellence, and service. We are growing rapidly and looking for high performers at every level to grow with us. POSITION OVERVIEW: Event Staff Team Members are the heart of our facility operations. We are looking for candidates who are enthusiastic about sports and can adapt to the ever-changing environment. Becoming an Event Staff Team Member means becoming a part of the Myrtle Beach Sports Center team where everyone plays a vital role. Event Staff must have a positive attitude and be able to communicate effectively to provide a superior level of customer service and to ensure a safe and enjoyable environment for guests attending events. PRIMARY RESPONSIBILITIES WILL INCLUDE, BUT ARE NOT LIMITED TO THE FOLLOWING: • Operate cash register and ticket software • Verify guest's wristbands as they enter into the facility • Set-up and breakdown of necessary equipment for each event. (i.e. volleyball nets, basketball goals, bleachers) • Basic cleaning and sanitizing procedures • Assist guests with questions • Ability to recognize and respond to emergencies. • Know general building and event information • Work in other departments as needed EDUCATION AND EXPERIENCE: • Ability to provide excellent customer service to all patrons and guests. • Desire to learn and adapt to a quick and ever-changing environment. • Customer service experience with general public preferred • Must be available nights and weekends • Must be at least 16 years of age WORKING CONDITIONS AND PHYSICAL DEMANDS: • Must be able to lift 40 lbs. • May be required to sit or stand for extended periods of time • Facility may have loud noise at times during events