Roles and Responsibilities • Coordinate and track server or rack provisioning activities, including OS deployment and configuration • Perform large-scale server onboarding, configuration, and service provisioning in remote environments • Execute daily monitoring, troubleshooting, and repair coordination for server hardware and OS-related issues • Resolve a range of technical issues, from hardware alerts to network and OS-level problems • Maintain accurate data in asset management, ticketing, and configuration tracking systems • Work with vendors and remote field technicians to diagnose and resolve hardware failures, including part replacements and RMAs • Manage server lifecycle activities including commissioning, configuration changes, upgrades, decommissioning, and recycling coordination • Handle service provisioning updates and changes as required • Collect and verify asset data for accuracy and compliance • Submit and track media destruction requests and ensure compliance documentation is completed • Perform basic server network troubleshooting and configuration (MAC, Subnet, TCP/IP) • Participate in on-call rotation to address operational issues and incidents • Escalate unresolved or complex problems to senior Server Operations Engineers • Assist in developing and maintaining policies, procedures, and operational documentation Required Qualifications / Skills • Bachelor’s Degree or Diploma in Computer Science, Electrical Engineering, or related field, or equivalent hands-on experience • Familiarity with Linux systems and the ability to diagnose hardware-related issues via remote tools • Understanding of server operations, interdependencies, and lifecycle management • Working knowledge of out-of-band/lights-out management tools such as IPMI or NCSI • Strong analytical and problem-solving skills, with the ability to troubleshoot hardware, OS, and basic network issues remotely • Basic networking knowledge (MAC addresses, Subnets, TCP/IP) • Ability to understand and execute simple Shell/Bash scripts • Strong communication skills in English, both written and verbal • Ability to work effectively under pressure, with a proactive and responsible work ethic • Collaborative team player who can also work independently Preferred Qualifications • Experience with large-scale or remote OS installations (e.g., PXE boot) • Familiarity with asset and inventory management tools • Time and project management experience • Scripting or programming knowledge for automation (Python, Bash, etc.) Salary Range $66,120.00 - $104,400.00 USD (Salary) • Please note that the salary information provided herein is base pay only (gross); it does not include other forms of compensation which may or may not apply to this specific position, namely, performance-based bonuses, benefits-related payments, or other general incentives - none of which are guaranteed, may be subject to specific eligibility requirements, and are wholly within the discretion of Astreya to remit. • Further, the salary information noted above is a range that consists of a minimum and maximum rate of pay for this specific position. Where an applicant or employee is placed on this range will depend and be contingent on objective, documented work-related considerations like education, experience, certifications, licenses, preferred qualifications, among other factors. Astreya offers comprehensive benefits to all Regular, Full-Time Employees, including: • Medical provided through UHC (PPO, HSA, Surest options) / Medical provided through Kaiser (HMO option only) for California employees only • Dental provided through UHC • Nationwide Vision provided by UHC • Flexible Spending Account for Health & Dependent Care • Pre-Tax Account for Commuter Benefit/Parking & Transit (location-specific) • Continuing Education and Professional Development via various integrated platforms, e.g. Udemy and Coursera • Corporate Wellness Program provided by Goomi Group • Employee Assistance Program • Wellness Days 401k Plan • Basic and Supplemental Life Insurance • Short Term & Long Term Disability • Critical Illness, Critical Hospital, and Voluntary Accident Insurance • Tuition Reimbursement (available 6 months after start date, capped) • Paid Time Off (accrued and prorated, maximum of 120 hours annually) • Paid Holidays • Any other statutory leaves, paid time, or other ancillary benefits required under state and federal law