Overview Our team members are the heart of what makes us better. At Hackensack Meridian Health we help our patients live better, healthier lives — and we help one another to succeed. With a culture rooted in connection and collaboration, our employees are team members. Here, competitive benefits are just the beginning. It’s also about how we support one another and how we show up for our community. Together, we keep getting better - advancing our mission to transform healthcare and serve as a leader of positive change. Responsibilities 1. Takes initiative to identify and intervene in crisis situations using appropriate de-escalation and/or other modes of crisis management. 2. Serves as point person during crisis events providing direction to other staff members including crisis roles, activities, locations for intervention. 3. Able to assess the environment, target potential crisis situations, and intervene in a calm, safe, supportive manner. 4. Lead and help form teams across programs in all patient settings (inpatient, campus outpatient, resident, and student). 5. Teaches Handle With Care and Verbal De-escalation techniques to staff, under the supervision of the CIS supervisor for new hires and annual refresher training. 6. Effectively sets limits on symptomatic behavior, follows through by teaching alternative and more appropriate behaviors (patient limit setting and education). 7. In conjunction with the RN, conducts focused debriefing sessions with new staff after a crisis to help them process and understand the event that took place immediately following the crisis event of Security Alert response, silent or announced. 8. Proactively rounds across the campus in all units to identify and prevent patient escalations. 9. Accurately documents observations, interventions and interactions with patients in accordance with program policies. Maintains daily reports and CIS log for data collection. 10. Responds to all emergencies as trained and directed across the Hospital, East Mountain Youth Lodge, and East Mountain School campus. 11. Able to perform mental health technician duties and leads and/or monitors weekend recreation group sessions with assistance from a unit staff as needed. 12. Develops collegial relationships and shares observations with all levels of patient care staff. Contributes information that is utilized in the development of the plan of care. 13. Participates in Performance Improvement activities. 14. Participates in the orientation of new staff. 15. Attends the required staff development programs annually, including Medical Alert-Cardiac Emergency practices and CPR certification. 16. Models the 5 C standards of behavior. 17. Other duties and/or projects as assigned. 18. Adheres to HMH Organizational competencies and standards of behavior. Qualifications Education, Knowledge, Skills and Abilities Required: 1. High School diploma, general equivalency diploma (GED), and/or GED equivalent programs. 2. Minimum of 3 years experience providing direct care in a behavioral health setting. 3. Must be able to safely operate Carrier Clinic vehicles and transport residents/patients. 4. Excellent written and verbal communication skills. 5. Proficient computer skills that may include but are not limited to Microsoft Office and/or Google Suite platforms. 6. Must be able to act with urgency and move 200 lb patient / resident / student with assistance. 7. Must have flexibility to work any shift, as needed. Education, Knowledge, Skills and Abilities Preferred: 1. Associate's degree in health related field. Licenses and Certifications Required: 1. Valid Driver's License. 2. AHA Basic Health Care Life Support HCP Certification or completed in the first 90 days of employment. Starting Minimum Rate Minimum rate of $23.13 Hourly Job Posting Disclosure HMH is committed to pay equity and transparency for our team members. The posted rate of pay in this job posting is a reasonable good faith estimate of the minimum base pay for this role at the time of posting in accordance with the New Jersey Pay Transparency Act and does not reflect the full value of our market-competitive total rewards package. The starting rate of pay is provided for informational purposes only and is not a guarantee of a specific offer. Posted hourly rates may be stated as an annual salary in the offer and posted annual salaries may be stated as an hourly rate in the offer, depending on the level and nature of the job duties and credentials of the candidate. The base compensation determined at the time of the offer may be different than the posted rate of pay based on a number of non-discriminatory factors, including but not limited to: Labor Market Data: Compensation is benchmarked against market data to ensure competitiveness. Experience: Years of relevant work experience. Education and Certifications: Level of education attained, including specialized certifications, credentials, completed apprenticeship programs or advanced training. Skills: Demonstrated proficiency in relevant skills and competencies. Geographic Location: Cost of living and market rates for the specific location. Internal Equity: Compensation is determined in a manner consistent with compensation ranges for similar roles within the organization. Budget and Grant Funding: Departmental budgets and any grant funding associated with the job position may impact the pay that can be offered. Some jobs may also be eligible for performance-based incentives, bonuses, or commissions not reflected in the starting rate. Certain positions may also be eligible for shift differentials for work performed on evening, night, or weekend shifts. In addition to our compensation for full-time and part-time (20+ hours/week) job positions, HMH offers a comprehensive benefits package, including health, dental, vision, paid leave, tuition reimbursement, and retirement benefits.