Tao Group Hospitality offers competitive benefits for all full-time team members such as: • Medical, Dental, and Vision Coverage • 401(k) Retirement Program with Employer Match • Life and Disability Insurance Plans • Ancillary Insurance Plans • Employee Assistance Program • Fertility & Family Forming Support and Resources • Pet Insurance • TAO Marketplace • Employee Discounts • Time off and much more! Actively takes orders, conducts full and complete food/beverage service, and monitors guests’ dining experience. Interacts with the dining room guests, fellow team members, and supervisors in a polite, courteous manner to ensure gracious hospitality. ESSENTIAL FUNCTIONS OF THE POSITION INCLUDE, BUT ARE NOT LIMITED TO: • Anticipate and accommodate the needs of the guests • Maintain general cleanliness of assigned stations and the entire venue • Provides professional and exceptional service • Presents menus, answers question and make suggestions for all food and beverage items • Informs guests of all food and beverage specials, with prices • Required to solicit any allergy or dietary restrictions from each guest • Accurately enter all orders into the POS system and follows proper cash/payment card procedures • Ensures the delivery of all food and beverage to the guests • Follow supervisor’s instructions, communicate with and support co-workers while being a team player • Possesses in-depth knowledge of all food and beverage menus and the company • Serves all beverages in accordance with all state regulations and alcohol awareness training standards • Complies with Department of Health and company sanitation standards • Works as part of a team and provides help and support to all fellow team members • Accurately completes all end-of-shift financial procedures • Communicates the needs of the guests to Front-of-House and Heart-of-House support staff, managers, and chefs • Properly sets-up floor and other opening/closing procedures as directed by management, including: • Ensures all tables, chairs and banquettes are clean and free of debris • Sets tables with proper settings • Wipes down chairs, tables, and banquettes • Stocks side-stations with prescribed supplies • Completes opening duties as assigned or directed • Completes closing duties as assigned or directed • Reports all breakage, and damage of equipment or furniture immediately to management • Attends and participates in daily pre-service meetings • Attends and participates in any training sessions or departmental meetings • Learn by listening, observing other team members, and sharing knowledge while leading by example • Portrays a positive and professional attitude • Demonstrates knowledge of Tao Group Hospitality, its partners, and supporting hotel environments • Works as part of a team and provides help and support to all fellow team members • Assist and/ or complete additional tasks as assigned TRAINING REQUIREMENTS: • Tao Group Hospitality in-venue dining room Server training EDUCATION/WORKING KNOWLEDGE: • Minimum 2 years server experience or equivalent related Tao Group Hospitality experience required • Minimum 2 years of food and beverage experience required • Experience in Fine Dining preferred • Experience in a high-volume restaurant/nightclub/lounge • Comprehensive knowledge of classic cocktails required • Basic familiarity with wine varietals and classic regions around the world required • SKILLS / PHYSICAL DEMANDS / WORK ENVIRONMENT / SCHEDULE The work environment characteristics and/or physical demands described here are representative of those a team member encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions • Ability to write, read, and verbally communicate • Must have good positive energy throughout the day • Must be able to print legibly for Team Members, management, and guests to read • Must be able to stand for extended periods of time • Must be able to move quickly • Must be able to push and lift up to 75 lbs. with or without assistance • Work in an environment that is subject to varying levels of noise, crowds, and smoke, the severity of which depends upon the guest volume • May work extended hours irregular shifts, evening and/or weekend shifts, and holiday work may be required • Exposure to cleaning materials • May work extended hours irregular shifts, evening and/or weekend shifts, and holiday work may be required • Office, Casino, Nightclub, Bar, Lounge, and/or Restaurant working environment • Maintain a professional, neat, and well-groomed appearance adhering to Company standards • Must be effective as part of a team; ability to interact with internal and external customers, managers, and co-workers in a professional, courteous manner • Ability to maintain confidentiality • Ability to handle a fast-paced, busy, and somewhat stressful environment