The schedule is Monday-Friday 8:00am-4:30pm Under the direct supervision of licensed personnel, performs a variety of routine duties to assist the nursing staff in the delivery of patient care. As a direct care staff, the technician spends the majority of his or her time interacting with, assisting, and supporting our patients. Along with ensuring a safe environment, this position develops with each individual a therapeutic relationship which is critical in the healing process. • Performs all responsibilities/duties required by patient care services, as defined in the scope of service, to ensure that the unique nature of the patients are addressed. • Assumes clerical duties necessary to assist the healthcare team to provide patient care. • Receives and directs phone calls in a professional and courteous manner. • Maintains supplies/inventory for department. • Operates a variety of office equipment effectively. • Maintains current knowledge/certification. Minimum Education • High School Diploma or Equivalent Required Licenses and Certifications • BLS for Healthcare Providers (BLS) American Heart Association Upon Hire Required Required Skills, Knowledge and Abilities • Effective communication skills. • Basic computer knowledge. • Ability to accurately screen and triage acute patients. • Strong interpersonal and team skills. • Knowledge of basic medical terminology. • Excellent customer service skills. • Excellent organizational skills required. • Knowledge of acceptable ranges of blood pressure, pulse, oxygen saturation and EKG. • Ability to document and utilize electronic health record applications. • Empathy and excellent listening skills. • Ability to deal appropriately with confidential information. • Demonstrates the skills and judgment necessary to provide direct care to patients in collaboration with licensed personnel.