We are looking for team members who are passionate about challenging and significant work for the good of every patient. We are searching for individuals who are compassionate, service with a purpose, are dedicated to supporting their team, and who seek excellence every day. SCHEDULE Monday-Friday 7:45am-8:15pm; Saturday/Sunday 7:45am-6:15pm *24 hours/2 days per week; every 3rd weekend rotation & holiday rotation WORK LOCATION IUH Noblesville Urgent Care-Hazel Dell Pkwy KEY RESPONSIBILITIES • Provided patient-facing front desk support, greeting visitors, managing check-ins, verifying information, and ensuring a professional and welcoming experience. • Responds to patient/customer inquiries via phone and email in a timely and professional manner. • Determines the best method for problem resolution of basic issues, meeting patient/customer needs and organizational guidelines. • Collaborate with other departments for issue resolutions as necessary. • Accurately gathers and documents patient/customer information and interactions for database recording and scheduling. • Processes orders, exchanges, and other service requests. • Maintains professionalism and a positive attitude in all patient/customer interactions. REQUIREMENTS • High School Diploma/GED is required. • Requires 0-3 years of relevant experience. • Requires proficiency in Microsoft Office. Requires the ability to manage time effectively in a fast-paced environment.