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Assistant Director of Sales - Franchise

Hilton Worldwide · hilton.com
AlbanyDirector
Apply on Hilton Worldwide’s site

Straight from the company’s own careers site.

The job in short

Franchise sales management.

Networking

Details

Found
19 d ago · posted 2026-10-14
Location
Albany, NY

Full description

Essential Functions • Solicit, negotiate, and book group business to achieve or exceed hotel revenue and occupancy goals. • Develop and maintain strong relationships with meeting planners, corporations, associations, government agencies, and third-party partners. • Generate new business through prospecting, networking, sales calls, site inspections, and industry events. • Manage a portfolio of existing accounts while actively pursuing new opportunities. • Conduct hotel site tours and presentations for prospective clients. • Prepare proposals, negotiate contracts, and secure signed agreements. • Collaborate with Revenue Management to maximize profitability and optimize group business mix. • Maintain accurate account, lead, and booking information within CRM and sales systems. • Monitor market trends, competitor activity, and industry developments to identify opportunities. • Participate in trade shows, client events, and community organizations to increase hotel visibility. • Partner with Conference Services, Catering, and Operations teams to ensure seamless group execution and client satisfaction. • Prepare and present weekly, monthly, and annual sales reports, forecasts, and action plans. • Assist in the development and execution of the hotel's overall sales and marketing strategy. • Mentor and support Group Sales Managers and other sales team members as applicable. Qualifications • Bachelor's degree in Hospitality Management, Business, Marketing, or related field preferred. • Minimum of 5 years of hotel sales experience with a proven record of group business production. • Previous experience in a full-service hotel environment preferred. • Knowledge of hotel sales processes, revenue management principles, and contract negotiations. • Experience with Delphi, CI/TY, Salesforce, or similar hotel sales systems preferred. • Strong communication, presentation, and negotiation skills. • Ability to work independently while contributing to team goals. • Strong organizational and time-management skills. • Ability to travel for client meetings, trade shows, and industry events as needed. Key Performance Indicators • Group room night production • Group revenue generation • New account acquisition • Lead conversion ratio • Client retention and satisfaction • Sales activity goals (calls, appointments, site visits) • Market share growth • Forecast accuracy

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