Assistant Director of Sales - Franchise
Hilton Worldwide · hilton.com
AlbanyDirector
Straight from the company’s own careers site.
The job in short
Franchise sales management.
Networking
Details
- Found
- 19 d ago · posted 2026-10-14
- Location
- Albany, NY
Full description
Essential Functions
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Solicit, negotiate, and book group business to achieve or exceed hotel revenue and occupancy goals.
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Develop and maintain strong relationships with meeting planners, corporations, associations, government agencies, and third-party partners.
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Generate new business through prospecting, networking, sales calls, site inspections, and industry events.
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Manage a portfolio of existing accounts while actively pursuing new opportunities.
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Conduct hotel site tours and presentations for prospective clients.
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Prepare proposals, negotiate contracts, and secure signed agreements.
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Collaborate with Revenue Management to maximize profitability and optimize group business mix.
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Maintain accurate account, lead, and booking information within CRM and sales systems.
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Monitor market trends, competitor activity, and industry developments to identify opportunities.
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Participate in trade shows, client events, and community organizations to increase hotel visibility.
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Partner with Conference Services, Catering, and Operations teams to ensure seamless group execution and client satisfaction.
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Prepare and present weekly, monthly, and annual sales reports, forecasts, and action plans.
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Assist in the development and execution of the hotel's overall sales and marketing strategy.
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Mentor and support Group Sales Managers and other sales team members as applicable.
Qualifications
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Bachelor's degree in Hospitality Management, Business, Marketing, or related field preferred.
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Minimum of 5 years of hotel sales experience with a proven record of group business production.
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Previous experience in a full-service hotel environment preferred.
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Knowledge of hotel sales processes, revenue management principles, and contract negotiations.
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Experience with Delphi, CI/TY, Salesforce, or similar hotel sales systems preferred.
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Strong communication, presentation, and negotiation skills.
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Ability to work independently while contributing to team goals.
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Strong organizational and time-management skills.
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Ability to travel for client meetings, trade shows, and industry events as needed.
Key Performance Indicators
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Group room night production
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Group revenue generation
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New account acquisition
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Lead conversion ratio
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Client retention and satisfaction
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Sales activity goals (calls, appointments, site visits)
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Market share growth
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Forecast accuracy
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