Principal Accountabilities: 1. Manages phones 2. Greets patients 3. Schedules/confirms appointments 4. Enters demographics & patient information 5. Verifies insurance coverage, complete forms, collect co-pays 6. Balances cash 7. Maintains schedule in EMR system, and processes pre-certs/authorizations & referrals as well as medical records releases. 8. Other related duties as assigned Required: 1. High School Diploma or equivalent experience 2. Prior administrative experience in a physician practice strongly preferred 3. Knowledge of computerized scheduling & EMR system a plus Preferred: 1. Excellent verbal and written communication skills 2. Individual must be customer and employee focused, must have demonstrated ability to multi-task 3. Proficiency with Microsoft Office suite