Responsibilities & Key Deliverables Purpose of the role: Lead service trial activities for new vehicle programs to ensure product readiness, serviceability, and field robustness before launch. Key Responsibilities: • Plan and execute service trials on prototype, pilot, and production-intent vehicles. • Conduct vehicle evaluations across diverse operating conditions to assess performance, reliability, diagnostics, serviceability, and customer experience. • Identify potential field issues and drive timely resolution before launch. • Track concerns to closure through structured reviews with engineering teams. • Feed product reliability and serviceability improvements into future vehicle programs. Preferred Industries Education Qualification BE/B.Tech in Automobile Engineering/Mechanical Engineering/ Electrical & Electronics engineering General Experience Around 7 to 9 years experience in technical support in Automotive industry Critical Experience Primary Skills: Vehicle diagnostics and troubleshooting Vehicle evaluation and validation techniques Automotive systems knowledge (ICE, EV, Electronics & Software) Root cause analysis and problem-solving Data analysis and technical reporting Cross-functional stakeholder management Secondary Skills: Communication: Strong verbal and written communication skills for effective collaboration with technical teams, Problem-Solving: Aptitude for developing quick and effective solutions to field issues, Project Management: Ability to manage multiple tasks and projects efficiently,