About the Role: The Warehouse Supervisor plays a critical role in overseeing daily warehouse operations in our 24-hour cold storage facility, ensuring efficient, accurate, and timely processing of inventory and shipments. This position leads a team of warehouse associates, coordinates workflow, and maintains a safe, organized, and compliant work environment. The Warehouse Supervisor serves as a key liaison between warehouse staff and management, facilitating communication, problem-solving, and operational excellence. This role operates 2nd Shift 6:00 PM – 3:30 AM, and associates must be prepared to work extended hours until the job is completed. The position enforces a strict No-Fault Attendance Policy and ensures all warehouse activities support overall supply chain objectives and customer satisfaction. Minimum Qualifications: • High school diploma or equivalent • Minimum 3 years of warehouse operations experience, including at least 1 year in a supervisory or lead role • Basic knowledge of Warehouse Management Systems (WMS) and inventory control procedures • Ability to lift heavy objects and work in a physically demanding environment • Strong communication, leadership, and organizational skills Preferred Qualifications: • Associate degree or higher in logistics, supply chain management, or related field • Experience with advanced WMS software and barcode scanning technology • Forklift certification and experience operating warehouse equipment • Demonstrated ability to lead diverse teams, motivate employees, and maintain productivity during long shifts • Familiarity with OSHA regulations, PPE compliance, wage/hour laws, and food safety standards Key Responsibilities: • Supervise and coordinate daily activities of warehouse staff to meet productivity, quality, and safety standards • Plan labor and schedules to meet throughput goals while managing extended shifts and high-volume periods • Ensure compliance with safety protocols, company policies, and regulatory requirements • Enforce strict No-Fault Attendance Policy consistently across all shifts • Train, mentor, and evaluate warehouse team members to promote professional development and performance improvement • Collaborate with operations, logistics, procurement, and customer service teams to optimize warehouse efficiency and resolve issues • Monitor inventory levels, quality control, and operational KPIs, using data to make staffing and scheduling decisions Required Skills: • Strong leadership skills with the ability to maintain team motivation and accountability during long shifts • Excellent communication and conflict resolution skills • Organizational skills to manage staffing, labor planning, and workflow in a 24-hour operation • Knowledge of OSHA, PPE, wage/hour compliance, and warehouse safety standards • Proficiency with WMS and inventory software for accurate tracking and reporting • Physical stamina and attention to safety protocols to maintain a secure work environment