Departmental Leadership & Operations • End-to-End Ownership: Head the entire Housekeeping department, supervising all housekeeping staff, setting operational standards, and driving high team morale. • Daily Inspections: Conduct routine checks and audits of guest rooms, public areas, and back-of-house facilities to ensure pristine cleanliness, readiness, and alignment with 5-star resort standards. • Turnaround & Operations: Lead operational execution for group arrivals, departures, and VIP guest exits to ensure smooth, high-touch experiences. • Budget & Cost Control: Manage departmental budgeting, track overheads, and control operating expenses without compromising service quality. Inventory & Vendor Management • Inventory Control: Oversee stock management of linens, guest amenities, cleaning chemicals, uniforms, and housekeeping machinery. Maintain optimum par stock levels. • Vendor Operations: Coordinate with suppliers and vendors for high-quality procurement, auditing store requisitions, quality checks, and product expiry dates. Team Training & People Development • Staff Upskilling: Plan, schedule, and execute regular training programs for existing and newly onboarded housekeeping staff, especially local talent, to build a refined hospitality culture. • Performance Reviews: Provide direct reports with timely feedback, performance evaluation, and team rosters (including long hours/break shifts during peak operations). Requirements • Property Background: Candidates strictly from luxury resort properties. • Target Brands & Designations: • Oberoi / Aman: Currently working as a Housekeeping Manager (or above). • Sujan / Evolve Back: Currently working as an Executive Housekeeper or Housekeeping Manager. • Personality & Communication: Exceptional grooming, strong leadership presence, and fluent spoken English communication skills.